DelmiaWorks - Industry Process Consultant - East Coast

Job Responsibilities and Role

We are seeking a highly motivated and technically statute ERP Sales Solutions Engineer to join our growing team. In this role, you will be a critical partner for our sales team. Providing pre-sales technical expertise and demonstrating the value of our ERP software to manufacturing companies. You will leverage your deep understanding of manufacturing processes and ERP systems to craft compelling demonstrations, address technical inquiries, and ultimately drive successful sales

Pre-Sales Technical Support:
Partner with sales representatives to understand prospect requirements and develop tailored solutions.

Conduct-in-depth product demonstrations and presentations showcasing the capabilities of our ERP software to address specific manufacturing challenges.

Respond to technical inquiries from prospects and customers, providing clear and concise explanations.

Develop and deliver proof-of-concept (POC) demonstrations to validate proposed solutions.

Manufacturing Expertise:
Leverage your understanding of manufacturing processes (e.g. production planning, inventory management, shop floor control, quality (control) to effectively communicate the benefits of our ERP system.

Stay up-to-date on industry trends and best practices in manufacturing and ERP technology.

Translate customer needs into technical requirements for the development and implementation process.

Sales Enablement:
Create and maintain technical documentation, including presentations, white papers and competitive analyses.

Provide training and support to the sales team on product features and technical aspects of the ERP system.

Contribute to the development of sales tools and resources.

Collaboration:

Work closely with the product management, development and implementation teams to ensure seamless customer experiences.

Provide feedback from the field to influence product development and enhance customer feedback.

Work with project managers to create accurate scopes of work for implementation.

Bachelors’ degree in engineering (Mechanical/Industrial/Electrical) with 3 – 5 years of experience in pre-sales or technical sales role ideally within the ERP software industry.

Proven experience working with manufacturing companies and a strong understanding of manufacturing processes.

Experience with ERP systems, preferably those designed for manufacturing.

Demonstrated ability to deliver compelling presentations and demonstrations.

Skills:

Strong technical aptitude and problem-solving skills.

Excellent communications and interpersonal skills

Ability to effectively translate technical concepts to non-technical audiences.

Strong presentation and demonstration skills.

Proficiency in using CRM and other sales enablement tools

Ability to travel as required.

Preferred

Qualification:

Experience with the following ERP systems:
Epicor, Infor, Microsoft – MS Dynamics

• We do not have a set deadline for applying to this job opportunity, as we are accepting applications continuously on an ongoing basis.