Lab Resource Coordinator

The Opportunity:

In this role, you will report to the Territory Area Manager and will work closely with Avantor’s Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.

Location: Waltham, MA, with a future relocation to Cambridge, MA, in 2026.

Shift: Mon - Fri 7:00 AM - 3:30 PM

Hourly pay range: $26 - $29

• Health & Wellness
  • Comprehensive Medical, Dental, and Vision coverage
  • Wellness programs
  • Eligible for medical coverage starting Day 1
• Time Off
  • Paid Time Off (PTO)
  • Company-paid holidays
  • Choice holidays
• Financial Well-Being
  • Flexible Spending Account (FSA) and Health Savings Account (HSA)
  • Commuter benefits
  • 401(k) retirement plan
  • Tuition assistance
  • Employee Stock Purchase Plan discount

• High school diploma or GED required
• Bachelor’s degree preferred

• Minimum 2 years in customer service, inventory replenishment, or material handling
• Minimum 1-2 years’ experience in a laboratory setting highly desired
• Undergraduate lab work will be considered
• Requires laboratory knowledge, including the use of various instruments to prepare for and perform tests

• Proficient in Microsoft Office and comfortable using computers
• Experience with Microsoft Teams preferred
• Knowledge of SAP, Oracle, Power BI, and other inventory management systems
• Must be flexible, forward-thinking, motivated, and can act independently

• Ability to lift 25 lbs
• Previous experience in a GMP-regulated facility strongly desired
• High level of customer service skills with a professional, can-do demeanor
• Strong communication skills

Avantor’s Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support.

The Lab Resource Coordinator is a key member of the laboratory operations team, providing essential support to scientific research groups. This role serves as a critical liaison between scientists and laboratory operations, ensuring smooth and efficient lab operations while maintaining a safe and productive work environment.

• Operational Support: Serve as the primary point of contact for scientific groups, addressing their day-to-day lab operational needs and inquiries.
• Lab Operations Compliance: Ensure adherence to all lab operations protocols and initiatives by science groups.
• Inventory Management:
  • Maintain accurate records and inventory of common lab supplies and equipment.
  • Coordinate with Avantor services teams (consumables, media/buffer, solvents, etc.) to meet lab needs.
  • Catalog and maintain certain common stock items to minimize storage needs.
  • Assists the team as needed with POU checks and runs.
• Cold Storage Management: Organize and maintain cold storage space (deli fridges,
  -80C freezers, cryo units) for samples.
• Equipment Maintenance:
  • Coordinate with Lab Instrument Services (LIST) for equipment tagging, calibration, and maintenance.
  • Submit and track maintenance requests for lab equipment.
• Facility Maintenance:
  • Assist with the upkeep of common lab areas (consumable racks, western blot equipment, cold room, TC rooms, equipment rooms).
  • Submit work orders for lab issues and follow up on progress.
• Safety Compliance:
  • Act as a safety committee representative, participating in safety walkthroughs and ensuring compliance with safety regulations.
  • Assist with safety training for new hires.
• Training & Support:
  • Cross-trains with other LRCs to act as backup for call-outs and PTO
  • Cross-trains with teams to help the teams during demanding times
  • Coordinates with the LRC team lead to assist the team where needed
  • Provide training to the new hires on general lab procedures and equipment.
  • Assist with the lab coat program, including ordering, stocking, and communicating with vendors.
• Communication:
  • Attend department meetings and effectively communicate information to the science groups, lab operations, and other relevant teams.
• Space Optimization: Contribute to lab…