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Manager, Marketing Operations

Job in Waltham, Middlesex County, Massachusetts, 02254, USA
Listing for: Apellis Pharmaceuticals, Inc.
Full Time position
Listed on 2026-01-17
Job specializations:
  • Management
    Event Manager / Planner, Business Administration
  • Business
    Event Manager / Planner, Business Administration
Job Description & How to Apply Below

Opportunity awaits those up to the challenge of developing transformative therapies across a broad range of debilitating diseases.

Summary: The Manager, Marketing Operations, will support congress operations across the US commercial teams. This role will ensure congresses follow consistency and standardization while adhering to controls & compliance guidelines. The Manager will support the Senior Manager with national and regional event operations and execution. The ideal candidate must demonstrate ability to lead the day‑to‑day activities for executing conference requirements including vendor set‑up, letter of agreements, conference payment, and overall logistical management.

This position reports to the Director, Marketing Operations and interacts with the Marketing, Sales, Medical, Finance, IT, Legal, and Compliance. The role is ideal for someone who thrives in a busy, fast‑paced environment and has demonstrated ability to handle diverse live event projects in support of multiple brand teams and wants to help build something innovative.

The candidate must be willing to travel up to 10 to 15% per quarter.

Roles and Responsibilities

Key Job Responsibilities
  • Establish and develop positive business relationships with sales and marketing, and other cross functional partners to support the successful management and execution of each conference.
  • Direct and lead the day‑to‑day activities of congresses and meetings.
  • Support detailed plans for events that include a mix of Apellis and external personnel as well as booths, meeting rooms, symposia and/or other activities.
  • Ensure Apellis sponsor ships of Congresses properly align with the overall Commercial strategy.
  • Manage vendor activities for fulfillment of conference booths, room blocks, symposia execution, etc.
  • Oversee & manage the system/process for requesting congresses for the commercial team including all required documentation.
  • Evaluate, develop/update and implement department SOPs and processes as needed.
  • Deliver events within established budgetary and procedural guidelines; execute all financial tracking and reporting.
  • Collaborate in conjunction with cross functional teams (Leadership, Marketing, Sales, Legal & Compliance) to identify different tiers of events, rationale, ROI as it relates to future investments for events.
  • Accountable for National, Regional and Local tradeshow invoices & payments.
  • Oversee the reconciliation and processing of payments at event conclusion.
  • Assess business processes as needed, making recommendations, socializing, and facilitating implementation of changes to support the business.
  • Provide budget support, negotiate favorable pricing with a wide variety of vendors and ensure timely payment of invoices and billing reconciliation.
  • Provide cross‑functional support to the broader operations team to provide comprehensive team support with special projects to address evolving business needs and foster professional development.
Preferred Qualifications
  • Ability to influence without authority and interact with all levels of internal and external personnel regarding every aspect of Meeting & Congress Management.
  • Strong organizational and project management skills (multi‑tasking is a must).
  • Continuous Improvement and/or Change Management skills.
  • Solid business acumen.
  • Excellent diplomacy and facilitation skills; ability to influence without authority.
  • Strong communication and presentation skills.
  • Ability to thrive in an ambiguous environment.
  • Knowledge of Veeva Systems preferred; not required.
  • Excellent communication skills (verbal and written).
  • Excellent customer service skills and demonstrated leadership in corporate environments.
  • Excellent attention to detail.
  • Ability to excel in a team‑orientated environment.
  • Ability to prioritize, manage multiple tasks and meet strict deadlines.
  • Ability to problem solve and work independently in a fast‑paced environment with numerous deadlines.
  • Experience planning & executing meetings and events.
  • Contract negotiation skills preferred (hotel, vendors).
  • Experience organizing and managing outlook calendars.
  • Vendor management skills.
  • Strong analytical ability to solve problems and make recommendations.
  • Comfort with…
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