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HelpDesk/Support Technical Support Customer Service Rep

Senior Help Desk Concierge | IT Support Pro

Job in Waltham, Middlesex County, Massachusetts, 02254, USA
Listing for: Progressive Recruitment
Full Time position
Listed on 2026-01-19
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Service Rep
Job Description & How to Apply Below
A premier staffing agency in Waltham is seeking a Customer Support Specialist to provide exceptional concierge-level support. The ideal candidate will thrive in a fast-paced environment and possess strong problem-solving skills. Responsibilities include troubleshooting network issues, assisting users with various applications, and maintaining clear communication. Experience in customer service and familiarity with ticketing systems are essential. Join our team to make a real difference in user experience.
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Position Requirements
10+ Years work experience
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