Systems Support Engineer

Akkodis is seeking a Systems Support Engineer for a Contract position with a client in Waltham, MA
. The ideal candidate must have strong experience in providing technical support for serialization systems in a regulated manufacturing environment.

Rate Range: $49.24/hour to $53.03/hour; the rate may be negotiable based on experience, education, geographic location, and other factors.

• Provide day‑to‑day technical support for serialization systems (vision systems, printers, scanners, PLCs) in a 24/7 support environment.
• Troubleshoot and resolve serialization‑related issues on packaging lines.
• Execute equipment qualification (IQ/OQ/PQ) for serialization components.
• Collaborate with automation and IT teams for integration of MES, SCADA, and serialization systems.
• Work with IT teams for system integration, database management, and network connectivity.
• Ensure compliance with GMP, DSCSA, EU FMD, and other regulatory requirements.
• Participate in audits and provide necessary documentation for serialization systems.
• Manage incidents and changes through established governance processes.

• Strong technical knowledge of serialization systems and packaging line equipment.
• Experience with MES, SCADA, and PLC integration.
• Familiarity with GMP, DSCSA, EU FMD compliance requirements.
• Hands‑on experience with equipment qualification (IQ/OQ/PQ).
• Excellent troubleshooting, documentation, and communication skills.
• Ability to work in a 24/7 support environment and manage multiple priorities.

$49.24 to $53.03 per hour.

Medical, dental, vision, life insurance, short‑term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401(k) plan. Associates may also be eligible for paid leave including Paid Sick Leave or any other leave required by law, as well as Holiday pay where applicable.

Veterans/Disabled. Military connected talent encouraged to apply.

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements. The following laws are applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Entry level

Full-time

Information Technology

IT Services and IT Consulting

Contact:

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