Access Management Lead

ACCESS MANAGEMENT LEAD Position Summary

At Cambridge Savings Bank, our purpose is to have a positive impact on our customers, employees, and community's financial well‑being. We are committed to exceeding expectations and to a strong commitment to diversity. The Access Management Lead is a hands‑on leadership role responsible for managing access to applications, file stores, and data stores across the bank. This role ensures secure, standardised, and audit‑ready access provisioning and de‑provisioning processes, supporting operational efficiency and regulatory compliance.

• Lead the Access Management function, ensuring operational excellence, alignment to the charter, and strong partnerships across departments.
• Oversee end‑to‑end access provisioning and de‑provisioning processes, including timely removals for transfers/terminations and administration of access across designated applications.
• Maintain expertise in authentication methods and ensure seamless integration with access workflows and application roles across the bank.
• Design, maintain, and continuously improve access request forms, workflows, and role‑based access matrices, leveraging automation where appropriate.
• Identify, build, test, and deploy automation opportunities to streamline provisioning processes, improve time‑to‑access, and enhance accuracy.
• Develop and manage audit‑ready processes for tracking access changes, and respond to internal/external audits with complete documentation.
• Partner with Risk and Compliance teams to strengthen access reviews, manage escalations, and ensure secure, compliant access practices.
• Perform additional duties as required.

• Bachelor's degree in Information Technology, Computer Science, Cybersecurity, preferred.
• 5+ years of experience in IT support roles, with at least 2 years in a supervisory or team lead capacity in a mid‑to‑large enterprise environment.
• Experience in Banking or Financial Services, preferred.
• Strong working knowledge of:
  • Identity and access management (Active Directory, Azure Entra
    
    ID, MFA, SSO, Duo)
  • Microsoft 365 ecosystem (Exchange Online, Teams, SharePoint, One Drive)
• Excellent communication and interpersonal skills, with the ability to collaborate cross‑functionally with key stakeholders.
• Proven ability to manage multiple simultaneous activities, competing priorities, and lead in a regulated, fast‑paced, high‑demand environment.
• Detail‑oriented with a strong sense of accountability. Excellent written skills in documentation, process flow and instructions.
• Consistent ability to proactively identify and resolve access‑related risks and inefficiencies.

The above description covers the most significant major responsibilities but does not exclude other occasional responsibilities and accountabilities, the inclusion of which would be in conformity with the major purpose of this job.

Location
:
Hybrid/Waltham, MA |
Salary Range
: $110,000 – $135,000

The reasonably estimated salary for this role at Cambridge Savings Bank ranges from $110,000 – $135,000. Cambridge Savings Bank will determine actual compensation for the role based on factors including, but not limited to, the successful candidate's skills, qualifications, and experience. In addition, Cambridge Savings Bank offers a wide range of comprehensive and inclusive employee benefits for full‑time roles including healthcare, parental planning, mental health benefits, performance bonus opportunities, a 401(k) plan and match, flexible time off, and others.

Visa Sponsorship
:
Cambridge Savings Bank is unable to sponsor or take over sponsorship of an employment visa for this role at this time.

About Cambridge Savings Bank:
Cambridge Savings Bank is a full‑service banking institution with over $7 billion in assets. As a mutual bank, CSB is committed to improving the quality of life of our employees, customers, and the communities we serve. One of the oldest and largest community banks in Massachusetts, Cambridge Savings Bank offers a full line of individual and business banking services across a robust Massachusetts‑based branch network and through digital banking solutions for commercial, small business and consumer customers.

To learn more about how we can meet your needs, visit us at , or better yet, come meet us to help you make the most out of your banking relationship. Member FDIC. Equal Housing Lender. NMLS # 543370.

Cambridge Savings Bank is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.