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Lead Technology Project & Program Manager - Business Transformation

Job in Waltham, Middlesex County, Massachusetts, 02254, USA
Listing for: Wolters Kluwer N.V.
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    IT Project Manager, Systems Analyst, IT Consultant, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
Lead Technology Project & Program Manager - Business Transformation page is loaded## Lead Technology Project & Program Manager - Business Transformation remote type:
Hybrid (8 days/month) locations:
USA - Waltham, MAtime type:
Full time posted on:
Posted Yesterday job requisition :
R0053398

Lead Technology Project & Program Manager - Business Transformation
** Summary
* * This is an exciting opportunity to join a healthcare information technology business in the role of Lead Technology Project & Program Manager - Business Transformation. The Lead Technology Project & Program Manager will work closely with cross-functional business partners to define business needs and produce solutions in support of Health transformation initiatives. He/She must understand and document current state processes, work with business partners to redesign those processes, and ultimately translate them to end-state targets.

The Lead Technology Project & Program Manager will also play an active role as an internal change agent ensuring adoption of new processes and systems throughout the organization. The Lead Technology Project & Program Manager is an informed leader that makes timely decisions within a high energy, fast-paced environment. This is a tremendous opportunity for someone with a passion for improving business results by transforming the business systems and processes of a leading healthcare information technology company.
** Essential Duties and responsibilities
*** Engage and lead customers, project teams, and service partners in the development and implementation of specific technology solutions that are aligned with the overall company and Health strategies
* Leverage Lead to Revenue expertise to conduct Business Analysis, process redesign, and overall solution design, in collaboration with subject matter experts in relevant business domain areas
* Identify, document, and communicate business challenges and needs for use in design and implementation of business solutions
* Analyze, model, optimize, and implement business processes and process flows, information and information flows, and business rules
* Identify and leverage appropriate technology and applications to quantifiably improve business operations
* Effectively manage expectations from business and engage technical teams to drive results
* Facilitate project intake and cross-functional prioritization; collaborate with Product Owners to prioritize backlogs for technical implementation, ensuring requirements are implemented in the final product
* Work closely with scrum teams in the implementation of system solutions, supporting development and testing as needed
* Drive solution adoption by applying effective Change Management principles throughout project lifecycle
* Track solution performance to ensure expected outcomes are achieved
* Provide system support and training as needed
* Performs other duties and responsibilities as required
** Profile
* ** Domain expertise with Lead to Revenue processes in Healthcare, Health IT, or related industry
* A minimum of 7 years relevant work experience in IT or related field
* A minimum of 5 years experience as an analyst on complex transformational technical projects, performance improvement, and/or operational turnaround programs
* Experience with business process redesign and workflow tools (Visio highly desired)
* Excellent interpersonal and communications skills with a demonstrated ability to interact with high level non-technical stakeholders as well as technical development teams in a global environment
* Experience working with cross functional teams comprised of internal resources, shared enterprise resources and 3rd party vendors / implementation partners
* Proven ability to influence cross-functional teams without formal authority
* Conflict management skills including the ability to work with and resolve conflicting needs and requirements
* Ability to analyze data, properly articulate and take proactive action on risks and dependencies
* Ability to comprehend and communicate technical concepts
* Possess a sense of accountability and pride for delivering on time and on budget with expected quality
* Strong organization…
Position Requirements
5+ Years work experience
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