Client Partner

Responsibilities

• Building and maintaining strong relationships with clients (CXOs and his reporters), acting as a point of contact, and addressing their needs.
• Business Development:
• Identifying and pursuing new business opportunities within existing client accounts, as well as prospecting for new clients.
• Account Planning:
• Developing and executing account plans that outline strategies for growth, risk mitigation, and client engagement.
• Solution Delivery:
• Collaborating with delivery teams to ensure successful implementation of services and solutions, meeting client expectations.
• Client Satisfaction:
• Monitoring client outcomes, addressing concerns, and ensuring ongoing satisfaction. Work with a friendly, welcoming, and self-motivated attitude to provide the best possible customer experience and centricity
• Thought Leadership, Automation and Innovation:
• Providing insights and thought leadership to clients on industry trends and best practices.
• Working effectively with cross-functional teams, including sales, marketing, and delivery, to achieve common goals.
• Revenue Generation and continuous growth:
• Driving revenue growth through new business development and account expansion. Develop and assess account strategies to meet revenue targets
• Training and Development:
• Providing training to clients and internal teams on new products or services.
• Industry Experience & Problem Solving:
• Understanding of Utility Business Industry. Proactively identifying and resolving issues or challenges that may arise.

• Graduate /Post Graduate Degree in Engineering and Technology