Customs Manager, Americas

Overview

Our Company

We re Hitachi Vantara, the data foundation trusted by the world s innovators. Our resilient, high-performance data infrastructure means that customers — from banks to theme parks — can focus on achieving the incredible with data. If you ve seen the Las Vegas Sphere, you ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers.

Right now, we re laying the foundation for our next wave of growth. We re looking for people who love being part of a diverse, global team — and who get excited about making a real-world impact with data.

The Customs Manager leads the efforts and ensures that all international shipments for the Americas and the ISCC facility are in compliance with government regulations and best practices. Create effective export and import initiatives to increase productivity and reduce trade-related issues; train the international team(s) on all regulatory compliance initiatives; establish guidelines for assessments and trade audits, review compliance performance; work with multiple departments to provide guidance on import/export shipping requirements.

• Liaison with local government agencies such as the Departments of Commerce and Customs on export and import matters.
• Work closely with Corporate Compliance to implement Export Compliance Program.
• Provide on-site representation for export compliance matters to the customs regulation in the countries where Hitachi Vantara is the importer of record for the Americas Region. Work closely with the ISCC manager to support operations.
• Provide support as required to Sales and Customer Service teams to ensure smooth border crossings. Understands application of Incoterms.
• Hold export compliance and customs audit and oversight program including the Americas regional locations and subsidiaries.
• Monitor compliance with Hitachi Vantara export laws and regulations through regulatory compliance audits.
• Identify export issues, develop solutions and provide guidance to the company on resolving issues to support business objectives while ensuring compliance with applicable laws, regulations and internal policies.
• Execute export compliance activities such as product classifications, license determinations with emphasis on encryption technology, authorizations, and restricted party screening; monitor day-to-day transactions related to these activities.
• Participate in New Product Introduction (NPI) cross-functional teams to ensure export product classification activities are completed.
• Ensure company compliance with regulatory and internal policy requirements relating to export licensing, exemption usage and recordkeeping.
• Monitor and review import and export regulations with respect to product classifications;
  Harmonized Tariff and Export Classification numbers.
• Interact with and inform (senior) management on the status of various projects and activities.
• Monitor processes and practices related to customers, fiscal representation and customs activities to maintain efficiency and achieve acceptable results.
• Provide instructions, directions and explanations to employees who will work with new or improved procedures.
• For countries where Hitachi Vantara is the Importer of Record, document, request classification and ensure proper record retention for imports and exports.
• Be the main point of contact for all broker questions in the importing country. Audit and approve all broker invoices, including correct broker fees. Audit entries to ensure correct classification, valuation, and country of origin were presented to customs.
• Provide guidance to brokers when errors are found. Ensure compliance with local country record retention requirements.
• Support for any other Global Customs project.

• Understanding of global trade concepts and regulations. General knowledge of laws and regulations enforced by Customs & Border Protection, export compliance, customs and tax-related aspects.
• Experience with all modes of transportation internationally.
• Excellent communication, interpersonal and presentation skills.
• Excellent problem solving and analytical skills.
• Stro…