Safeguarding Research Officer

Safeguarding Research Officers (Adult Social Care)

G5: £28,598 - £31,022 per annum.

An exciting and unique opportunity to join our dynamic and forward-thinking Adult Safeguarding Hub as a Safeguarding Research Officer (SRO).

• Act as the initial point of contact for all incoming safeguarding referrals via phone, email or other communication channels.
• Promptly and accurately record information related to safeguarding concerns in accordance with established protocols and guidelines.
• Collaborate with social workers and relevant professionals to gather and share information to ensure appropriate responses to safeguarding concerns.
• Communicate effectively with people and agencies, providing guidance and support when necessary.
• Maintain accurate records of all interactions and actions taken in response to safeguarding referrals.
• Adhere to confidentiality and data protection regulations, ensuring the security of information.
• Participate in regular team meetings and training sessions to stay up to date with safeguarding practices and procedures.

• Understanding of adult social care and adult safeguarding.
• Excellent verbal and written communication skills, able to work independently and as part of a team.
• Proficient information technology skills.
• Ability to work effectively and efficiently within an Adult Safeguarding social work team.

There are many exciting opportunities to progress your career in Walsall through a range of training and working alongside qualified social workers and managers within the adult safeguarding hub. We want you to make a real and positive difference for people. In return we will offer you support, recognition and a commitment to help you learn and grow.

The post is covered by the Code of Practice on the English Language fluency Duty for public sector workers. The postholder will be required to communicate verbally with customers and provide advice and/or information in accurate spoken English.

Closing date: 28th November 2025.

Interviews: week beginning 15th December 2025.