Solution Design Project Manager

Contract Logistics Solution Design & Project Manager

We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next‑day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer‑liveried vehicles. Our brand is what we do every day, and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.

At DX, we know our people are our foundation of success. We'll give you all the responsibility you need to develop yourself as an adaptable leader; with plenty of challenges to keep your career growing. If you want to develop your career, DX will provide the training and the opportunities! In addition, you will work with passionate and supportive people who are focused on meeting the DX Delivered Exactly promise.

Reporting to the Logistics Director, you will be the mastermind behind crafting both transportation and warehouse solutions tailored to our clients’ needs. You will collaborate with customers to understand their logistical and warehousing requirements, and then design seamless, end‑to‑end solutions that integrate transport with warehousing operations. You may manage the deployment of projects that involve both transportation and warehouse operations. You will be the central coordinator ensuring that our warehouse activities and transport timelines align perfectly to meet project goals.

You will define project scopes that include warehousing elements, oversee implementation, and keep everything running smoothly from the warehouse floor to the final delivery. Engagement is key both with customers at operational and board level but with key internal departments/colleagues.

• Engage with clients to gather and analyse both their logistics and warehousing needs (trunking and C&D location selection, cast modelling, open networks).
• Design integrated solutions that include warehousing strategies such as storage optimisation, inventory management, and efficient movement of goods in and out of the warehouse (automation reasoning, pick strategy, order flow distances, storage and despatch media).
• Plan and manage projects that include both warehousing and transport components, ensuring cohesive execution (change management, PRINCE2 or equivalent/experience, critical path analysis, interdependence mapping, MS Project experience or equivalent).
• Coordinate with warehouse teams to ensure inventory management and storage solutions are integrated into the overall project plan.
• Monitor and report on both warehouse and transport milestones, keeping stakeholders informed of progress and any adjustments needed.
• Introduce and execute productivity improvement, promoting increased efficiencies and service and quality performance in the operation.
• Communicate, implement and maintain company policy and procedures throughout solutions designed or projects deployed.

• Quality of solution design to meet customer requirements or options.
• Conversion of solution design to contract win.
• Accuracy of initial solution design to final operational way of working.
• Delivery of projects to time and budget.
• Management of project scope creep.

• Ability to understand, summarise and use large volumes of data.
• Proven experience in both logistics and warehouse solution design.
• Strong analytical and problem‑solving skills to integrate warehousing with transport solutions.
• Excellent communication skills to translate complex requirements into actionable plans.
• Strong project management experience, especially involving warehouse operations.
• Ability to work cross‑functionally with warehouse staff and logistics teams.
• Excellent organisational skills and attention to detail to juggle both warehousing and transport elements.
• Proven record of successful customer interface and supplier management.
• Ability to use Microsoft XP (Excel, Word, Email, Access, PowerPoint) or…