Shift Manager

Job Title:

Shift Manager (On-Site Agency) - Warrington WA5

Location:

On-site at client premises

Working Pattern: 5 days per week

Vacancies: 2 roles available - Morning Shift & Night Shift

Starting Salary - £14.50 - Pay Review based on performance after Month 3 Guaranteed.

Full Training and On boarding provided

We are recruiting two proactive and people-focused Shift Managers to work on-site at a key client location. This role is responsible for the day-to-day management of an agency workforce, ensuring all workers are checked in, fully inducted, supported, and performing to a high standard with the aim of progressing into permanent employment.

You will be part of a team of four Shift Managers, working collaboratively to achieve group targets while delivering an excellent service to both workers and the client.

• Manage the on-site agency workforce during your assigned shift (Morning or Afternoon)
• Ensure all workers are correctly checked in and out and compliant with attendance procedures
• Deliver inductions to new starters, ensuring full understanding of site rules, processes, and expectations
• Monitor and track worker performance, attendance, and conduct, providing feedback and support where required
• Support and coach workers with the aim of developing them towards permanent opportunities
• Work closely with a dedicated Resourcer to ensure all staffing requirements are fulfilled
• Liaise daily with client representatives and on-site shift managers to ensure optimal workforce performance
• Address any on-site issues promptly, escalating where necessary
• Maintain accurate records and reports relating to workforce performance and compliance
• Contribute to team and group targets, supporting continuous improvement across the site

• Previous experience in agency, recruitment, operations, or workforce management (preferred)
• Strong communication and interpersonal skills
• Confident managing people in a fast-paced environment
• Organised, reliable, and able to prioritise workload effectively
• Ability to work collaboratively as part of a team
• Professional and customer-focused approach when liaising with clients and workers
• Comfortable working on-site and being a visible point of contact

• Full-time, on-site role working 5 days per week
• Opportunity to be part of a supportive team of 4 Shift Managers
• Clear focus on worker development and permanent placement outcomes
• Exposure to a key client environment with opportunities for progression