Service Coordinator
Job in
Brownhills, Walsall, West Midlands, WS1, England, UK
Listed on 2026-02-24
Listing for:
Kemp Recruitment Ltd
Full Time
position Listed on 2026-02-24
Job specializations:
-
Engineering
Job Description & How to Apply Below
Responsibilities
- To be responsible for the co‑ordination of allocated engineers diaries, materials, labour and other necessary resources required for the efficient completion of any job.
- To action and quote for any additional repairs highlighted from engineers via any site visit reports, Service inspection reports, machine workshop inspections or direct feedback.
- Ensure compliance with all processes and dealer operating standards in accordance with the SMT GB Integrated Management System (SHEQ) Safety, Health, Environmental care and Quality.
- Address any H&S and/or Environmental concerns relating to case management.
- To deputise at the request of the Service Delivery Manager, during periods of holiday or other absence when so authorised.
- To bring to the attention of the Service Delivery Manager any ongoing or serious anomalies regarding costs incurred in jobs.
- Ensure adherence to Time Guides and technical information, and to close all jobs particularly warranty jobs in accordance with them.
- Support the Service Delivery Manager with identification of training and development of Engineers.
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