Student Success Officer, CLARUS Education

Student Success Officer, CLARUS EDUCATION

We are looking for a dedicated Student Success Officer to support and guide students in Walsall.

Location:

Walsall, UK

Employment type:

Contract2 months initial contract)

Hours:

Full time – 37 hours

Pay: £120 per day

The Student Success Officer (SSO) is responsible for supporting students' development, engagement, and progression by providing targeted one‑to‑one guidance, proactive attendance monitoring, and facilitating developmental workshops. The role is key to ensuring students build the skills, confidence, and resilience needed to succeed both at college and in their future aspirations.

• Support and guide students’ progress throughout their college journey, ensuring they achieve their full potential.
• Manage a caseload of learners, monitor attendance, and set clear targets for achievement and improvement.
• Work one‑to‑one with students to set clear personal and academic targets.
• Facilitate workshop tutorial sessions that develop students’ understanding of broader issues, focusing on British Values, Prevent, Resilience and Next Steps.
• Advocate for students, promoting a culture of aspiration and responsibility, and ensuring each student has the support they need to fulfil their potential.
• Maintain accurate records of attendance, target setting and workshop facilitation.

• Experience of working with young people to support and motivate them to work toward their goals.
• Experience of facilitating group workshops.
• Proven knowledge of safeguarding, Prevent and current affairs which may impact young people.
• Knowledge of the issues that young people face as they transition into adulthood.
• Knowledge of the post‑16 education system and an understanding of the UCAS application and transition process.
• Up to date knowledge of the Ofsted framework.

• A relevant Level 3 qualification in teaching, training or learner support, such as the Level 3 Award in Education and Training.
• GCSE A*–C in English and Maths (Grades 9–4) or equivalent.
• Safeguarding, Prevent, Equality and Diversity, GDPR and CEOP training to be completed within one month of appointment.

• Ability to work with young people to develop skills of resilience.
• Understanding of relational practice and how that impacts the relationships we build with young people.
• Excellent interpersonal and communication skills (written and verbal) with the ability to persuade, influence, listen and foster effective partnerships with others.
• Excellent levels of accuracy and attention to detail.
• Highly effective organisational skills with the ability to organise others and self.
• Must be suitable to work with young people and adults at risk of harm.

We are dedicated to safeguarding and promoting the welfare of children and expect all staff to share this commitment. You will have a safeguarding responsibility if appointed.

The successful candidate will be subject to enhanced clearance through the Disclosure and Barring Service and employment will be subject to references.

This post is not exempt from the Rehabilitation of Offenders Act 1974.

To apply for this opportunity, please submit your detailed CV to Clarus Education. We will be contacting shortlisted candidates within 48 hours of an application.

We recognise the importance of diversity and are an equal opportunity employer.