Facilities and Circulation Assistant

The University Library is seeking to appoint, on a temporary basis, a Facilities and Circulation Assistant to join the Library Customer Services team. The role involves working weekday evenings (4:00 pm to midnight) at our Walsall campus library as maternity cover.

The University Library is part of the wider Directorate of Academic Development and Success (ADS) which is responsible for leading on the development of innovative and inclusive educational and pedagogic practice across the University, ensuring an excellent educational student experience.

You will be responsible for ensuring that our students, staff and external visitors have safe access to the library study spaces and to provide a basic level of support to all of our library users, ensuring they make the most of the library’s services and facilities.

You will have a responsibility for ensuring the effective operation of all library circulation activity including circulation of print books and journals and other loanable devices (e.g. laptops) and will also be required to carry out other general library duties including shelving, roving support, monitoring and maintaining the learning environment, providing support from the helpdesk and troubleshooting equipment issues.

You will have excellent communication and interpersonal skill and be committed to providing excellent customer service in a busy support environment. You should work well as part of a small team but must also be able to work independently during occasional periods of lone‑working.

The pattern of work for this post will consist of working five weekday evenings, 4 pm‑midnight. You will be primarily based at our Walsall campus library but you will be required to work from our other campuses on an occasional regular basis.

For further information or an informal discussion, please contact Jon Granger at

• Competitive salaries
• Standard Life Pension scheme – with employer contribution of up to 12% to the University's defined contribution scheme.
• Long Service Recognition – £200 gift voucher, certificate, and afternoon tea with Vice Chancellor for 25 & 40 years of service.
• Free Will Writing Service – Complimentary will drafting for employees and their partners.
• IT & Mobile Discounts – EE Perk (20% off for family & friends) & software discounts.

• Wellbeing and Mental Health Support – 24/7 access to EAP service, free counselling sessions, wellbeing support resources and Occupational Health Service.
• Gym memberships discounts – at our Walsall Campus and discounts at WV Active sites in Wolverhampton.
• Eyecare Support – Free eVoucher for eye tests and glasses contribution.
• Flu Vouchers – Free flu vaccinations for staff.
• Paycare Health Benefit Plan – Covers optical, dental, physiotherapy, and personal accident insurance.
• Chaplaincy & Prayer Rooms – Access to multi‑faith chaplaincy services.

• Generous Annual Leave (see table below)
• Flexible & Agile Working – Flexible and hybrid working arrangements.
• Free On‑site Parking – available across campuses.
• Cycle Benefits Scheme – Save up to 42% on a bike & accessories via salary sacrifice.
• Employee Discounts – Savings on groceries, fashion, and entertainment.
• Travel Discounts – Up to 10% off holidays through Sodexo Circles.

• Staff Network and Inclusion – Access to support networks and events with our LGBTQ+, Global Majority, Disability, and Women's networks.
• Library Access – Staff have access to books and resources at our onsite libraries.
• Staff Scholarship Scheme – Funding for part‑time higher education, up to PhD level.
• Leadership and Management Development – Access to training opportunities to support you with advancing in your career.