More jobs:
Customer Services Leader CX & CRM Excellence
Job in
Willenhall, Walsall, West Midlands, WS1, England, UK
Listed on 2026-02-28
Listing for:
Habakuk Recruitment
Full Time
position Listed on 2026-02-28
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
Location: Willenhall
A leading global organization in the West Midlands is seeking a Customer Services Manager to enhance customer service quality. Responsibilities include managing the customer services team, developing training programs, and creating KPIs to improve efficiency. The ideal candidate will have experience in customer services management, ideally within manufacturing or industrial hardware. Strong proficiency in Microsoft Office and CRM tools is desired, along with excellent problem-solving capabilities.
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