Customer Experience Advisor

Cannock (WS11) Tudor Employment Agency is recruiting for Customer Experience Advisors to join our client’s team in Cannock.

You will play a key role in delivering exceptional customer service, supporting sustainability goals, and advising customers on waste management, recycling and circular economy initiatives.

• Act as the first point of contact for all customer enquiries across phone, email & digital channels
• Provide clear, professional and empathetic customer support
• Educate customers on recycling, waste reduction and sustainability opportunities
• Support customers with waste management obligations & environmental compliance
• Promote services that increase recycling rates and reduce waste to landfill
• Communicating the company environmental values, initiatives & innovations
• Identify opportunities to improve customer environmental performance
• Represent the brand’s mission of protecting resources and supporting a circular economy

• A commitment to delivering an excellent customer experience
• Strong interpersonal skills
• Focused, self‑motivated and adaptable
• Patient, empathetic and confident handling conflict
• Able to multitask and manage workload effectively

Hours:

Monday to Friday, 8:30am–5:00pm
Pay Rate: £12.21 per hour
This position is temporary until at least June

Please contact our Commercial Team on (ext 1004) or email your CV to , quoting /51
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Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).