Administrator​/Receptionist

Overview

As an Administrator/Receptionist, you will act as first point of contact for all visitors to the home, perform general reception and administrative duties within the home, provide support primarily to the Home Manager, and work together as a team to create a happy and caring atmosphere.

Whether you are liaising with a potential applicant to arrange an interview, updating training records on our internal systems, transcribing minutes of a meeting from a Dictaphone, delivering a newspaper to one of our residents, or welcoming a family carer into the home, you will do so with care at the heart of everything you do.

• Act as first point of contact for visitors and guests.
• Perform general reception and administrative duties within the home.
• Provide support primarily to the Home Manager and assist the team as required.
• Coordinate tasks such as liaising with applicants to arrange interviews, updating training records, transcribing minutes, and other admin duties as needed.
• Contribute to a happy and caring atmosphere in the home.

• A compassionate and caring nature.
• Excellent communication skills and ability to use IT systems (including Microsoft Word, Excel and Outlook).
• Good telephone manner.
• Strong organisation and planning skills.
• Able to work on own initiative as well as part of a team.
• A flexible approach to working hours.
• This position is subject to an Enhanced Disclosure and Barring Service (DBS) check.