Office Manager

Join to apply for the Office Manager role at Outcomes First Group

How would you like to get paid for five days, but only work four? At Outcomes First Group, we believe in better work/life balance — and we’re putting wellbeing first.

That’s why we’re proud to be part of a 4-Day Working Week (4

DWW) trial, where you can work one day less each week (or equivalent hours), while still receiving your full-time pay.

Many of our schools have already introduced the 4

DWW — and others are preparing to roll it out as soon as they reach full staffing. So whether it’s already in place or just around the corner, now’s the perfect time to join #team

OFG.

Job Title: Office Manager
Location: Ryecroft School, Walsall, West Midlands WS2 7BH

Salary: Up to £35,000.00 per annum depending on experience (Not pro rata)
Hours: 37.5 hours per week | Monday to Friday | 8.30am – 4.00pm
Contract: Permanent, Term Time Only
Start Date: February 2026

Ryecroft School is seeking a highly organised, proactive, and inspiring Office Manager to play a pivotal role at the heart of our school community. This is a fantastic opportunity for an experienced professional who thrives on responsibility, enjoys leading a team, and wants to make a meaningful contribution to a busy, purpose-driven educational environment.

As Office Manager, you’ll be the engine behind the school’s administrative, financial, and organisational operations—ensuring everything runs smoothly, efficiently, and with professionalism at every level.

Working closely with the Head of Service, you will lead and develop the Administration Team while overseeing the school’s core operational processes. From front-of-house and admissions to HR and finance support, you’ll ensure the delivery of a high-quality, confidential, and responsive service that supports both staff and students.

This role offers real scope to shape systems, improve processes, and contribute to the ongoing development of the school’s support services.

• Lead, manage and develop the Administration Team to ensure efficient, timely and high-quality administrative support
• Maintain confidentiality across all areas of work and ensure data is handled in line with policy and legislation
• Support the Head of Service with the planning and development of administrative and support services
• Allocate responsibilities within the team in line with operational needs and priorities

• Oversee the day-to-day operation of the school reception, ensuring a professional and welcoming environment
• Support the School Administrator in managing incoming calls, messages and enquiries
• Ensure visitors are greeted courteously and that appropriate staff are informed of arrivals
• Monitor and maintain visitor procedures, health and safety processes and site security arrangements

• Receive and process referrals, ensuring timely communication with the Admissions Manager
• Coordinate the preparation of student welcome packs following confirmed placements
• Ensure accurate and timely uploading and updating of student information and records
• Maintain up-to-date student records in liaison with parents and external agencies

• Set up, maintain and regularly update electronic personnel files for all staff
• Support recruitment processes, including collating documentation and assisting with interviews where required
• Ensure the Single Central Record is accurate, up to date and compliant with statutory guidance

• Support staff with expenses claims, ensuring they are completed and approved in line with company policy
• Maintain accurate and up-to-date records of financial transactions and documentation

• Ensure all administrative staff carry out their duties effectively and within agreed timescales
• Support the recruitment, induction, training and ongoing development of administrative staff

• Enjoys leading and developing a team
• Thrives in a fast-paced school environment
• Brings strong organisational, communication, and problem-solving skills
• Takes pride in delivering a reliable, efficient, and…