Project Manager, IT Project Manager, Technical Support

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

The Project Manager is responsible for the successful implementation and execution of Blueport's technology solutions. This detail-oriented position coordinated the planning, estimating, scheduling, ordering, installation, and follow-up stages for both new projects and upgrades. The Project Manager maintains and updates status logs on simultaneous technology projects and contributes to progress reports for clients and management.

• Competitive benefits, including 401(k), health, dental, and vision insurance
• Paid time off so you can recharge
• Opportunities for growth and career advancement
• A collaborative, innovative culture where your voice matters
• Work with cutting‑edge technology that powers hotels and multifamily communities nationwide
• Enhanced skills through continued onsite training and collaboration with team members.

• As the primary customer liaison, the Project Manager ensures that all project objectives, time frames, and budget goals are met.
• Manager installation scheduling, reporting and follow-up, including assigning tasks items to team members, tracking requests, and updating the overall project as needed.
• Coordinate communications between multiple teams and stakeholders.
• Assist with technical quality assurance and other go‑live support as part of implementation services.
• Identifies opportunities to improve project results, communications and operating efficiencies.
• Installing wireless computing networks, connections and cabling.
• Performing upgrades and maintenance in live environments.
• Testing, configuring, installing and documenting network equipment, software and hardware.
• Participate in internal project management meetings.
• Travel required both locally and throughout the U.S.
• Work onsite in our Walpole Office daily (not a remote position).
• Other duties assigned.

• BS or BA degree in relevant filed or equivalent experience.
• Minimum of 3 year experience within a project management role.
• Proficient in organizing tasks for self and others.
• Highly resourceful, Methodical, and a practical problem solver with strong interpersonal skills.
• Familiar with Microsoft Office.
• Basic Layer 1 and Layer 2 networking knowledge.
• Prior subcontractor management and budget analysis.
• Background in IT and/or Hospitality technology preferred.
• Understanding of BICSI standards is an advantage.
• Experience with Connect Wise Manage or similar is a plus.

This job description/posting is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

Blueport, Inc. is an equal employment opportunity employer and does not discriminate against any applicant because of race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, disability, genetic information, veteran status, military status, application for military service or any other class protected by state or federal law.