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Residential Mental Health Worker - Walpole

Job in Walpole, Norfolk County, Massachusetts, 02081, USA
Listing for: Commonwealth of Massachusetts
Full Time position
Listed on 2026-01-23
Job specializations:
  • Healthcare
    Mental Health, Healthcare Nursing
Job Description & How to Apply Below
Position: Residential Mental Health Worker I - Walpole

Residential Mental Health Worker I - Walpole (260000FW)

This job is a full‑time, 40 hours per week position. Second Shift: 3:00 p.m. – 11:30 p.m. Days off:
Week 1 – Sunday and Monday;
Week 2 – Monday and Saturday.

Employees in this position will be required to work mandatory overtime.

Duties and Responsibilities

(These are a general summary and not all inclusive)

  • Provide direct care services to clients by supervising & instructing activities of daily living including but not limited to personal care, community integration, & recreation/leisure to ensure daily needs, rehab needs & human rights of clients are met.
  • Assist in development of client Individual Assessment Plans (IAPs) and complete progress notes and all related documentation.
  • Supervise and/or assist clients in self‑medication by following specific instructions concerning appropriate medication & in accordance with specific instructions by licensed medical personnel/Medical Administration Program (MAP) policies & procedures to make sure meds are properly maintained and administered.
  • Maintain progress notes which may include daily reports, verbal and written inter‑shift communication, daily/monthly/quarterly and annual reviews, evaluations and assessments to provide current & updated information on client’s rehabilitation progress.
  • Assist in crisis intervention by identifying and evaluating situations, providing necessary interventions, notifying appropriate personnel & preparing documentation per established procedures to ensure human rights and safety standards are met.
  • Provide effective Medication Administration Program (MAP), CPR and First Aid services by completing and maintaining required certifications and training per established policies & procedures in order to provide a safe and healthy environment for clients.
  • Act as a professional role model by interacting with clients and staff in a respectful, positive, clear, proactive and consistent manner to ensure a therapeutic milieu.
  • Help develop clients’ social, recreational and employment skills by being part of their interdisciplinary team and by implementation of rehab. goals and related activities, such as recreational and necessary community outings, seeking employment and participation in scheduled programming.
  • Develop Activities of Daily Living (ADLs), nutritional assistance and independent community living by overseeing, instructing and assisting clients in such skill areas as menu planning, food and other shopping, meal preparation, daily hygiene and health routines, and other duties to prepare clients to live in a more independent setting.
  • Assist in the general cleaning of the residence and residence grounds & provide training by demonstrating, modeling, assisting and performing household tasks to maintain a clean and safe residence.
  • Aid clients in scheduling, monitoring and attending day rehab. and other appointments by providing guidance, necessary documentation, transportation, prompting and accompanying residents to aid clients in accessing appropriate & necessary services and resources.
  • Attend ongoing related training and development as scheduled.
Required Qualifications
  • Ability to follow written and oral instructions.
  • Capacity to perform basic mathematics.
  • Proven ability to gather information through observing and questioning individuals.
  • Talent for communicating effectively in oral expression, writing clearly and concisely and developing ideas in logical sequence.
  • Skilled in interacting with people who are under emotional stress with the ability to maintain a calm manner in stressful or emergency situations.
Preferred Qualifications
  • Experience working with individuals with serious, persistent mental illness, substance abuse and/or who have experienced homelessness.
  • Given the population served, bilingual or multilingual fluency preferred.
  • Psychiatric and acute care setting experience preferred.
MAP Certification Requirements

In accordance with an agreement between the Commonwealth of Massachusetts, Department of Mental Health and AFSCME/Council 93, employees assigned to a work unit where the Medication Administration Program (MAP) is used are required to pass MAP certification within…

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