Utility Service Worker

Overview

Walnut Valley Water District is accepting applications for the position of Utility Service Worker I.

The District:
At Walnut Valley Water District, we believe in putting people first
. We understand the importance of maintaining a healthy work-life balance while striving for excellence in everything we do. Our vision statement, “
Shared Values, Shared Results
,” reflects our commitment to collaboration, integrity, and success. As a member of our team, you’ll not only be part of a dedicated workforce but also enjoy a comprehensive benefits package designed to support your personal and professional growth.

The The District Utility Service Worker I performs a variety of assignments in the areas of customer service and field maintenance associated with the District s water service system.

• Assists with the repair of meter services such as gate valves, meter connections, angle stops, service pipes, and corporation stops.
• Assists with a variety of installations, maintenance, and repairs on water distribution systems and lines.
• Cleans dead-end lines, as directed, by discharging water until no apparent odor, taste, or color exists.
• Installs new or repairs existing domestic and recycled water distribution mains and service lines; installs, maintains, and repairs fire hydrants, valves, meters related to the water distribution system.
• Performs leak tests to locate leaks in service lines.
• Shuts down main lines in emergencies.
• Cleans weeds and bushes and trims trees on meter services, fire hydrants, air vacs, etc.
• Participates in water meter installation, turn-ons, turn-offs, sealing services, and/or removing meters, as directed.
• Notifies customers of interruption of water service.
• Investigates and resolves customer inquiries and complaints in the areas of unusual water charges, low or high-water pressure, water quality, and water system malfunction, as directed.
• Reads residential and commercial water meters on an assigned route using computer/electronic equipment.
• Notes and reports readings which appear to be unusually high or low.
• Reports meter leaks, damaged or stuck meters, and illegal connections.
• Replaces broken meter lids, covers, and boxes.

• Operates District vehicles to travel between job sites.
• Must be able to carry, push, pull, reach, and lift equipment and parts weighing up to 50 lbs.
• Must be able to excavate using a shovel.
• Stoops, kneels, crouches, crawls, and climbs during field maintenance and repair work.
• Works in an environment with exposure to dust, dirt, mud, and significant temperature changes between cold and heat.
• Occasionally walks on uneven terrain in an outdoor environment.
• Communicates orally with District management, co-workers, contractors, and customers in face-to-face, one-on-one settings.
• Uses a two-way radio for communication.
• Stands and walks for extended time periods.
• Must have hearing, vision, and eye-hand coordination sufficient to operate equipment and to maintain good awareness during maintenance, construction, and repair jobs.

• Basic knowledge of materials and equipment used in water service installation, maintenance, and repair work.
• Basic working principles of water meters.
• Proper use of the tools, materials, and equipment used to accomplish assigned duties or projects.
• Basic mathematics.
• Record keeping.
• Local Street names, locations, and geography.
• Proper work safety standards.

• Perform, as directed, basic work assignments in the installation, maintenance, and repair of water distribution systems.
• Read water meters and maintain accurate records.
• Perform basic maintenance on meters.
• Learn the more difficult water service and meter installation, maintenance, and repair work.
• Issue, receive, and comprehend oral and written communications.
• Prepare and maintain accurate and complete records and reports.
• Communicate diplomatically and knowledgeably with District employees and the general public.
• Establish and maintain cooperative working relationships.
• Perform arithmetical calculations.
• Perform heavy physical labor.
• Safely operate motor vehicles and power-driven equipment used in water service work. Ability to operate a…