Retail Sales Associate

Overview

Position
:
Retail Sales Associate – Durable Medical Equipment (DME)

Location
:
Walnut Creek, CA

Job Type
:
Full-time

Company
:
Kerae Medical

Kerae Medical is a growing healthcare company dedicated to providing high-quality durable medical equipment (DME) that enhances comfort, mobility, and overall quality of life.

We are seeking a reliable and customer-focused Retail Sales Associate to join our team. In this role, you will assist customers with product selection and purchases while providing exceptional service in a retail healthcare environment. Responsibilities include greeting customers, answering questions, processing payments, maintaining a clean and organized sales floor, stocking shelves, managing inventory, creating product displays, and delivering medical supplies as needed.

• Monday – Friday: 10:30 AM – 7:00 PM.
• Saturday & Sunday: 10:00 AM – 6:00 PM.

• Greet customers, offer assistance, answer questions, and handle concerns or complaints professionally.
• Assist customers with product selection, provide recommendations, and process purchases.
• Operate cash registers, process payments, and handle returns or exchanges.
• Assist with store opening and closing procedures.
• Maintain cleanliness and organization of the sales floor and stock areas.
• Manage inventory and restock merchandise as needed.
• Deliver medical supplies as required.

• Experience in the medical equipment field preferred.
• Friendly, approachable, and customer-service oriented.
• Strong communication skills with the ability to explain product information clearly.
• Knowledge of products with the ability to recommend items and close sales.
• Inventory management experience.
• Ability to lift up to 50 pounds as needed.
• Valid driver’s license required.

• Health, dental, and vision insurance.
• Paid time off (PTO).