Abercrombie & Fitch - Key Lead, Broadway Plaza

Overview

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennia ls with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, with over 750 stores across North America, Europe, Asia and the Middle East, as well as the e-commerce sites , , and  The company emphasizes purpose, people, equitable compensation and benefits, flexibility, and opportunities for engagement and community involvement (e.g., Associate Resource Groups, volunteer opportunities, and additional time off).

Job Description

The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively. The Key Lead is part of the store leadership team and drives store performance on the floor through customer experience and team achievement of daily sales goals.

• Open and Closing Routines
• Product Knowledge & Brand Awareness
• Business Understanding
• Proactive Thinking
• Attention to Detail
• Register/Point of Sales use
• Asset Protection
• Visual Displays
• System Skills
• Work Schedule Requirements
• Schedule will vary weekly but should expect to work at least 12-16 hours per week
• Required availability on Saturdays and Sundays as well as certain holidays
• During peak time frames, hours will increase to support the needs of the business

What it Takes

Education:

High School Diploma/G.E.D. equivalent preferred

Retail

Experience:

At least 1 year of retail experience is preferred

Supervisor/Managerial

Experience:

No supervisory/management experience is required

Customer Focus
• Communication
• Interpersonal Interaction
• Fashion Trend Knowledge
• Outgoing
• Assertiveness
• Adaptability/Flexibility & Stress Tolerance
• Poise & Ambition
• Multi-Tasking
• Applied Learning
• Promoting Diversity & Inclusion
• Work Ethic
• Omni Channel Services

What You’ll Get

As an Abercrombie & Fitch Co. associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you. Benefits include:

• Quarterly Sales Incentive Bonus
• Merchandise Discount
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who B4ll Celebrate you for Being YOU

Follow us on Instagram @LIFEATANF

Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer

The starting rate for this position is $19.80 per hour (the recruiting pay range for this position is $19.80 - $19.80 per hour). The starting rate and range may be modified in the future.