Designer, Retail Sales

We inspire purpose‑filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver high‑quality home furnishings that are expertly designed, responsibly sourced and bring beauty and function to people’s homes.

From the day we opened our first store in Chicago in 1962 to the digital innovations that engage millions of customers today, our iconic brand is nearly 60 years in the making—and our story is still unfolding.

• Drive sales and a differentiated experience by providing enriching customer interactions, and providing elevated design offerings in the store, in‑home and virtually with customers.
• Create elevated designs for customers using the preferred design tools to create mood boards, 2D & 3D floor plans, product lists and customer presentations.
• Lead design consultations in person (in‑store or in‑home) or via email, phone and virtual.
• Deliver projects in a timely manner and within determined timelines.
• Possess a clear understanding of the brand aesthetics and merchandising strategy by channel;
  Store, E‑Commerce, Catalog.
• Ensure full understanding and awareness of all product information, including characteristics, care information and staying informed with the competition and industry trends.
• Deliver individual sales, KPI and service goals, productivity standards, and engage customers on the sales floor by demonstrating our selling skills.
• Actively listen to the customer to identify which products will best meet their needs and communicate company loyalty services (e.g. designer rewards, Design Trade Program, credit card etc).
• Support and model excellent service by exhibiting a positive attitude and enthusiasm ensuring all customers are provided gracious, quick, and efficient service.
• Support store training and educating on design services, to drive a clear understanding of design services and offerings.
• Develop new and lasting relationships with customers through networking and clienteling.

• Understanding of basic design functions including spatial planning, fabric selection, lighting, interior design styles.
• Excellent, effective, and timely communication skills and the ability to translate the brand vision and the customers wants/needs.
• Strong affinity for technology (2D and 3D tools, Google suite, video conferencing, iPad) and proficient in floor planning.
• Ability to stay up to date on current design trends.
• Proven track record of building long‑lasting relationships with customers.

• 6 months competitive sales or interior design service experience preferred.
• Ability to move and/or lift up to 50 pounds; heavier merchandise with team assist.
• Full‑Time roles:
  Open availability to work flexible hours on weekdays, evenings and weekends.
• Part‑Time roles:
  Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night.

• Minimum Starting Rate: $16.00 Hourly
• Up to: $36.00 Hourly
• Pay ranges will be adjusted upward as needed to comply with applicable state and local law. In addition to your salary, based on your role, associates may be eligible for other compensation including bonuses, sales incentives, and long‑term incentives.

Crate & Barrel