PT Sales Associate: Rocksbox

Overview

We are seeking dynamic Part-Time Sales Associates for our boutique in Walnut Creek, CA. The role focuses on delivering outstanding in-store experiences, driving customer satisfaction, and fostering meaningful brand connections.

• Support sales initiatives and contribute to the overall success of the store.
• Enhance team and customer engagement and maintain visual and operational standards.
• Open and close duties and potential for keyholder responsibilities.
• Support other brands in the Leap portfolio through new store openings, activations, and coverage needs.
• Familiarity with emerging retail technologies (Shopify, Endear, Slack, Google Workspace) is a strong advantage.

• Minimum Age: 18 years old or older.
• Experience in retail, luxury retail, or high-touch client-facing roles with premium customer service and brand representation.
• Availability:
  Flexible and adaptable to meet business needs, including days, nights, weekends, and holidays.
• Physical Requirements:
  
  Ability to stand, walk, climb ladders, and lift to 50 pounds as needed.
• Proficiency with or openness to learning retail technology tools (Shopify, Endear, Slack, Google Workspace).

Hourly Pay Range: $19 to $22. Compensation will be determined based on experience, skills, competencies, and qualifications.

• Customer-Centric and Hospitality-Driven; creates genuine connections, anticipates needs, and demonstrates strong selling skills.
• Adaptable and Entrepreneurial; thrives in a dynamic environment and solves challenges creatively.
• Collaborative Team Player; builds relationships and seeks/receives feedback.
• Strong Communicator; shares information clearly and listens actively.
• Professional and Reliable; punctual, empathetic, and professional in handling inquiries and requests.
• Brand Champion and Product Expert; demonstrates deep product knowledge and delivers valuable insights.
• Detail-Oriented and Efficient; delivers high-quality work efficiently.

• Sales Performance:
  Focus on conversion rates, units per transaction, average unit retail, and returning clients.
• Customer Retention:
  Deliver personalized experiences and maintain strong Net Promoter Scores (NPS).
• Task Management:
  Complete tasks accurately and on time.

The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country, partnering with brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and others. For more, hear from our CEO: .

• Bonus Eligible
• Medical, Dental & Vision benefits (must average 32+ hours per week)
• All One Health - Employee Assistance Programs
• 401K
• Accrued PTO:
  Part-Time hourly employees accrue based on local laws
• Employee discount + wardrobe allotment for participating Leap brands

In order to achieve our mission, we value a diverse community of Leapers. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, veteran status, and gender identity are valued.

• Entry level

• Part-time

• Sales, General Business, and Education

• Wireless Services, Telecommunications, and Communications Equipment Manufacturing

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