Community Impact Consultant - Walnut Creek, CA

Community Impact Consultant – Walnut Creek, CA

CSAA Insurance Group (CSAA IG) is a top personal‑lines property and casualty insurer that is actively hiring a Community Impact Consultant to support social impact and employee engagement programs aligned with our mission to help members prevent, prepare for and recover from life’s uncertainties.

Base pay: $/yr – $/yr (listed by CSAA IG; your compensation will reflect your skills and experience).

The Community Impact Consultant designs, delivers, and evaluates social impact and employee engagement initiatives that align with CSAA IG’s strategy and community priorities. The role partners with nonprofit organizations, coordinates employee volunteer efforts, and uses data analytics to measure impact, all while fostering a culture of purpose and connection within the organization.

• Design and implement enterprise‑wide social impact and employee engagement programs.
• Manage day‑to‑day coordination of nonprofit partnerships, including relationship management, reporting, and goal collaboration.
• Develop and execute employee engagement programs that promote a culture of purpose and connection.
• Track, analyze, and report on participation, impact metrics, and partnership performance using tools such as Benevity.
• Create and deliver compelling presentations to internal and external audiences highlighting program strategy, impact, and results.
• Lead the creation of communication strategies that showcase program achievements and community stories.
• Identify and coordinate cross‑functional collaboration opportunities to align social impact programs with enterprise strategies and inclusion and belonging objectives.
• Identify opportunities for innovation and continuous improvement in employee engagement and nonprofit collaboration.
• Support event planning, logistics, and execution for key community and employee engagement initiatives.
• Serve as lead administrator of giving and volunteerism software, ensuring user experience for employees and timely disbursal of funding to community partners.
• Travel as needed for role, including nonprofit site visits, divisional/team meetings and other in‑person events.
• Support business needs, which may include investing extra time, helping other teams, and more.

• Bachelor’s degree (B.A./B.S.) or equivalent combination of education and experience.
• 6+ years of successful experience in client services, nonprofit capacity building, fundraising, volunteer management, project management, program development and/or partnership and relationship management.
• 6+ years of related experience in community impact, social responsibility, employee engagement, or a related field, with demonstrated experience in a corporate environment.
• Project management expertise from planning to execution and stakeholder engagement.
• Relationship management skills with a consultative approach to partner collaboration.
• Innovative mindset—curiosity, entrepreneurial spirit, and a passion for building programs that inspire systemic change.
• Data analysis proficiency and ability to translate data into actionable insights.
• Comfort with using Microsoft Office Suite, PowerPoint, Excel, and Word.
• Working knowledge of Benevity or similar corporate social responsibility systems.
• Strong presentation, storytelling, relationship management, and communication skills.
• Excellent analytical and organizational skills with attention to detail.
• Ability to coordinate complex programs, manage multiple priorities, and meet deadlines.
• Effective collaboration across teams and with community partners.
• Experience with corporate giving programs, ESG or community investment frameworks is a plus.
• Preference for candidates comfortable working in a flexible environment.

• Experience in the financial services industry.
• Experience in corporate social responsibility, community relations, or nonprofit partnership management.
• Willingness to help other teams or invest extra time to support business needs.

CSAA Insurance Group is an equal opportunity employer. If you require a reasonable accommodation for the application or interview process, please contact

Must have authorization to work indefinitely in the U.S.