Regional Program Director – Northern California

Job Summary

The Regional Program Director plays a crucial role in leading and overseeing multiple residential programs. This high-level leadership position involves ensuring compliance with operational and clinical policies and procedures, providing supervision to key staff, and actively participating in various aspects of program management.

• Act as a high-level leader to the residential programs in a region and ensure that all operations and clinical policies and procedures are adhered to
• Provides direct supervision to the Program Directors and Associate Therapists in the region; meet weekly with each direct report to provide support and ensure compliance
• Visit each program in the Nor Cal region at least three times per month, and more when needed
• Meet weekly with Vice President of Operations and bi-monthly with the Chief Clinical Officer
• Meet bi-monthly with Regional Medical Director
• Assist Program Directors with determining the recruiting needs for the region
• Facilitate regular Program Director formal and informal meetings for the region
• Participate in monthly Facility Operations Meetings to coordinate on cross-department projects and concerns
• Conduct weekly informal audits of clinical documentation cosigning for each program in the region; provide feedback and guidance to Program Directors on program adherence to documentation standards, as needed
• Participate in quarterly Incident Report and Discharge Review meetings
• Participate in quarterly Hiring and Retention Trends Review meetings
• Ensure that the Program Directors in the region are executing their duties effectively, including, but not limited to:
• Ensuring that the Program Directors are hiring in a timely manner commensurate to the needs of the program
• Following the Utilization Review Teams chat and providing feedback and guidance to the Program Director, as needed
• Ensuring discharge planning is executed effectively
• Ensuring that the Program Director is maintaining positive relationships with program staff
• Ensuring that staff performance and disciplinary issues are attended to in a timely manner
• Ensuring that the Program Director is following up on compliance report cards, chart audit feedback, etc.
• Ensuring that the Program Directors are conducting clinical debriefs with their teams, as needed
• Ensuring that Program Directors are keeping their program presentable and “tour ready” at all times
• Ensure programs are completing KCAT outcomes
• Facilitate clinical debriefs as needed, per the Clinical Debriefing Policy and Procedure
• Facilitate and coordinate comprehensive training for new Program Directors in the region, including providing 1:1 training on clinical documentation and clinical procedures, scheduling trainings with relevant departments, etc.
• Assist with training new Primary Therapists in the region when the Program Director is still within the first 90 days of employment; otherwise, ensure that Program Directors are providing effective training for new Primary Therapists
• Facilitate 2nd interviews for all Primary Therapist and Operation Manager candidates in the region
• Facilitate 1st interviews for all Program Director and Associate Therapist candidates in the region
• Participate in chef candidate test cooks
• Provide the final approval for all nurse, chef, and clinical hires in the region
• Sit in on Residential Counselor interviews during a Program Director’s first 90 days of employment
• Approve all requested changes to program schedules
• Support PDs with determining disciplinary actions needed as well as appropriate documentation (write-ups, Coaching Plans)
• Provide clinical consultation to Program Directors in the region, as needed
• Help Program Directors problem solve admission-related issues
• Participate in employee and client legal consultations, as needed
• Collaborate with managing and responding to client and family grievances
• Complete the Group Home Administrator course and become licensed as a Group Home Administrator
• Assist with planning and facilitating Program Director Leadership Retreats
• Participate in clinical and operations work groups, as needed
• Attend Evolve employee events
• Attend at least one conference annually
• Other duties as assigned by…