Hotel Senior Sales Manager

General Summary

Under the direction of the Senior Vice President (SVP) of Revenues and the SVP, General Manager, the Hotel Senior Sales Manager is responsible for driving revenue growth and bringing new business from prospects by introducing and establishing Bay Club Renaissance Hotel as the preferred catering and events location. The role also develops sales plans that exceed revenue targets via outside sales calls, on‑site visits, sales tours, and community networking.

The ideal candidate is customer‑focused, a team player, and has exceptional multi‑tasking skills.

The Hotel Senior Sales Manager is responsible for driving revenue growth and bringing new business from prospects by establishing Bay Club Renaissance Hotel as the preferred catering and events location. The role also develops sales plans that exceed revenue targets via outside sales calls, on‑site visits, sales tours, and community networking. The ideal candidate is customer‑focused, a team player, and has exceptional multi‑tasking skills.

Our unique culture is at the heart of all we do and is guided by our values and behaviors. It’s what we expect of ourselves and each other every day. We call it our “Code of Culture”.

• Our Mantra
  :
  Respect The Past;
  Accept Responsibility;
  Pay It Forward.
• Our Actions We Live By
  :
  • Keep It Real. Always. We need open and honest discussions; courage to speak up; navigate tough conversations with empathy and grace.
  • Think Ahead. Be An Owner. Always be proactive, not reactive; act like an owner.
  • Stay Humble. Hustle Harder. Show up and do the hard work; gritty, roll‑up‑your‑sleeves crew; never about one person.
  • One Team. One Voice. Be ONE united team. When we move in the same direction, there are no limits.
  • Be Curious. Ask Why. Stay member curious; we seek to understand, never settle; ask questions to truly understand the core of a matter.
• Pete’s Promise
  :
  Service Forward;
  Ruthlessly Consistent;
  Do the Right Thing.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

• Proactively generate new business and increase revenue by achieving monthly KPIs.
• Assist with the execution of banquets and events where needed.
• Maintain and nurture relationships with clients, vendors and other related businesses.
• Establish quarterly and annual business plans each fiscal year.
• Set monthly goals that coincide with forecasting and prior year performance.
• Provide weekly business and revenue reports to SVP of Revenue and Hotel GM.
• Support Bay Club initiatives where needed.
• Identify new business leads by examining local market trends and competition activities.
• Establish and grow market share by developing and maintaining relationships with major groups and catering clients.
• Partner with Bay Club Marketing Department to establish goals and execution of hotel marketing.
• Ensure collection of payment from events and group business as the primary lead contact timely.
• Ensure systems such as CI/TY, Marriott Event Management are up to date and accurate.
• Required system proficiencies: CI/TY, MI Leads, Lanyon, Cvent, MARSHA, Group Housing Solutions, MarRFP, PMS (FSPMS).
• Develop relationships within community to strengthen and expand customer base for sales opportunities.
• Create and develop Banquet Event Orders (BEO’s) when required.
• Work together with Marriott and internal revenue team to coordinate rate strategies, packages and promotions for both transients and groups.
• Build relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.

• Analyze information and evaluate results to choose the best solution and solve problems.
• Inform and update executives, peers and subordinates on relevant information in a timely manner.
• Serve as acting Hotel Sales and Catering team/coordinator in their absence.
• Communicate critical information from pre‑ and post‑convention meetings to the Front Office staff.
• Participate in department meetings.
• Work with Club and Hotel departments to order supplies, process invoices and implement schedules.