Police Dispatcher - Entry Level

The City is seeking to fill multiple vacancies in the Communications Center through an entry‑level recruitment process for the position of Police Dispatcher/Assistant. Strong communicators who are looking to work in a technical and complex role within an emergency communications center and build a career in law enforcement are encouraged to apply immediately. This posting may close without notice when a sufficient number of qualified candidates have applied.

The current salary range is $95,115 to $114,478 annually. Placement in the range will depend on qualifications. Effective July 2026, the top step of the Police Dispatcher salary range will increase to $120,202 annually.

Wednesday, January 7, 2026.

The scheduled close date is Wednesday, January 21, 2026, at 11:59pm PST. However, the posting will close without notice prior to that date when a sufficient number of qualified applications have been received.

• Participate in extensive training in the fields of public safety and communications while on the job.
• Build a reliable and stable career you can be proud of in a field that is essential to all communities.
• Use your skills daily in direct service to a community.
• Enjoy a relaxed dress code, meal facilities, dispatch treadmill, on‑site gym, and a strong working relationship with police staff.

The Police Department team is committed to integrity, professionalism, and respect while maintaining focus on continually learning and adapting. As highly dedicated and trained employees, we are committed to protecting and serving the community through professional conduct and proactive enforcement of the law. We strive for superior customer service, upholding the trust of this community and organization one interaction at a time.

For more about the Police Department, visit

Spanning 19.5 square miles, Walnut Creek is a rare blend of sprawling landscapes and suburban oasis with an urban flair. There are 2,800 acres of open space, a vibrant downtown and upscale shopping and dining district, a business park, premier healthcare facilities and a performing arts center. Walnut Creek offers something for everyone! The City of Walnut Creek staff are committed to the values of respect, integrity, excellence, teamwork, and creativity.

CARE, the City’s award‑winning employee engagement initiative, focuses on three key areas: providing career development opportunities; promoting connections among employees; and supporting employee health and wellness.

• Is driven by a desire to help others and finds personal fulfillment in supporting people in need;
• Balances composure with compassion, remaining steady in emergencies while showing empathy;
• Stays calm under pressure, showing emotional resilience during high‑stress situations;
• Is committed to a long‑term career in public safety and has thoughtfully considered this path;
• Combines computer literacy with a track record of exceptional customer service in fast‑paced environments; and
• Understands the demands of the role, including the immediate requirement to work overnight shifts, weekends, holidays, and overtime.

Under general supervision, Dispatchers at the City of Walnut Creek work in the Communications Center receiving emergency calls and inquiries from the public, and dispatching police officers via the radio to calls for service. Walnut Creek Dispatchers dispatch for police only and have the opportunity for collateral assignments such as Tactical Dispatch, Social Media Team, Communications Training Officer, Peer Support Team Member, and Cadet Advisor.

• Deal effectively, professionally, and courteously with all contacts—including police, emergency and service organizations, outside agencies, other City staff, and the public—and exercise tact and discretion at all times.
• Handle multiple work requests under pressure with frequent interruption, use sound judgment, and calm distressed community members during emergency situations in order to gather sufficient information to act appropriately and to communicate…