Automotive Service Advisor

Benefits

• Holidays
• 401(k)
• 401(k) matching
• Employee discounts
• Paid holidays
• Sick Leave

We are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

We are looking for an automotive service advisor to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Service Advisor developmental role. We are committed to training our associates and promoting from within the organization.

• Deliver exceptional customer service while listening and consulting customers
• Following up with customers, services requested, estimated completion times etc.
• Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts
• Deliver and discuss pricing estimates with customers as well as promoting shop service specials
• Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
• Supervise up to ten employees
• Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
• Maintain inventory counts
• Overall cleanliness and organization of the facility
• Other duties as assigned

• A minimum of 2 years of service advisor experience
• General automotive knowledge
• Excellent customer service disposition
• Good communication skills
• Leadership ability
• Team building skills
• Ability to work a flexible retail schedule – 5 days – Sundays off.
• Valid driver’s license

• Service writing: 2 years (Preferred)
• License: CA driver license (Preferred)

• Job Type: Full-time
• Pay: $41,600.00 - $56,000.00 per year
• Paid Training:
  Yes

Equal Opportunity Employer and Drug Free Workplace