Patient Care Coordinator

About the Role

Our office, Endo Care Group - Walnut Creek, is seeking a Patient Care Coordinator to join our busy multi-location specialty practice.

Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors.

Here is what you need to know about the role, our team and why we could be the right next step in your career.

• Make a positive and lasting first impression and bridge the gap between customer obsession and clerical management.
• Deal with complaints and give accurate information to make guests and visitors feel comfortable and valued during their visit.
• Travel to the Orinda and Pinole offices as needed.
• Welcome patients to the dental office.
• Maintain accurate patient records.
• Answer all incoming calls and redirect them or take messages.
• Check, sort and forward emails.
• Keep records and files up to date.
• Maintain a tidy and presentable front desk with all necessary supplies.
• Assist in coordinating other office responsibilities as needed.

• Familiarity with office machines (fax, printer, etc.).
• Strong communication and people skills.
• Good organizational and multi‑tasking abilities.
• Problem‑solving skills.
• High school diploma.
• Desire to help patients.
• Resourceful, team‑player, adaptable to new and challenging tasks.
• Enthusiastic, passionate and collaborative problem‑solver.

• BCBS High Deductible & PPO Medical insurance options.
• VSP Vision coverage.
• Complimentary Life Insurance policy.
• Short‑term & Long‑Term Disability.
• Pet Insurance coverage.
• 401(k).
• Identity Theft Protection.
• Legal Services Package.
• Hospital/Accident/Critical Care coverage.
• Paid Time Off.
• Diverse and Inclusive Work Environment.
• Strong culture of honesty and teamwork.

$20 - $28 USD (base pay range).

Specialty1 Partners and all its affiliates are equal‑opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws.