Medical Administrative Assistant​/Front Desk

Medical Administrative Assistant / Front Desk

Flourish Research is looking for a motivated, talented, creative individual who wants to learn and grow in their career while contributing to research that changes lives! We offer an excellent comprehensive benefits package, a supportive and collaborative work environment, and endless growth opportunities.

Monday‑Friday, 6:30 AM - 3:00 PM

2255 Ygnacio Valley Road, Suite M, Walnut Creek, CA 94598

Hourly based on experience ($25 ‑ $30/hr)

Health, dental, and vision insurance plans; 401(k) with 4% match; tuition reimbursement; parental leave; referral program; employee assistance program; life insurance; disability insurance; and 15 days of PTO + 10 company holidays.

• Support Director and research team members by working on projects as requested and assigned.
• Attend the front desk for check‑in, communications, and other tasks.
• Answer phones and manage clinic appointments, interacting with internal staff, patients, and vendors.
• Prepare patient charts.
• Ensure exam rooms are ready and stocked throughout the day.
• Request and manage medical record requests.
• Place appointment reminder telephone calls.
• Assist in event planning.
• Prioritize and manage multiple projects simultaneously, and follow through on issues in a timely manner.
• Periodic pickup and delivery.
• Maintain site supplies, shopping/procurement.
• Sort and deliver mail.
• Manage invoices and receipts as well as patients’ reimbursement.
• Schedule maintenance as needed.
• Perform other clerical duties as assigned.

• Minimum education requirement of a High School Diploma or an Associate's Degree.
• Medical office administrative experience preferred.
• Medical assisting experience a plus.
• High level of integrity and accountability.
• Ability to maintain a professional and positive attitude.
• Excellent interpersonal, customer service, quality, and communication skills (written and oral).
• Takes initiative, is a team player, and can adapt well to a changing environment.
• Strong decision‑making skills and attention to detail.

It is the policy of Flourish Research not to discriminate against any applicant for employment, or any employee, because of age, color, sex, disability, national origin, race, religion, or veteran status.