DSHS ESA WA Migrant and Asylum-Seeker Support Analyst

DSHS ESA Management Analyst 3 – WA Migrant and Asylum‑Seeker Support Analyst

DSHS ESA CSD Office of Refugee and Immigrant Assistance (ORIA) is seeking a Management Analyst 3 to join our team in Seattle, WA. The goal of ORIA is to help refugees and immigrants achieve economic stability and integrate into Washington communities. This role works with ORIA leadership and the Washington Migrant and Asylum Seeker Supports Project team. You will report directly to the ORIA Project Administrator.

Work Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m., Hybrid. King County employees receive 5% premium pay in addition to the advertised salary and are eligible to receive a free ORCA card for transportation use.

• Provides technical and analytical support to the WA MASS team related to project implementation and oversight activities.
• Utilizes project management and tracking tools to monitor progress toward project deliverables, goals and objectives.
• Reviews and analyzes monthly and quarterly reports to support validation of reported activities, deliverables, and performance outcomes.
• Utilizes process improvement methods to support the collection, organization, and analysis of projection information.
• Develops and maintains internal tracking tools, reports, and quality assurance documentation to identify trends, monitor program efficacy and policy compliance.
• Conducts on‑site monitoring and desk reviews to ensure contractors are compliant with contract terms and conditions and to identify trends for enhanced technical assistance and support.
• Provides consultation, training, and oversight for current ORIA contracted providers, as well as training to staff at contracted organizations.
• Supports coordination with community‑based organizations by assisting in creating strong collaborative relationships to ensure successful execution and delivery of services.

• At least two years of professional experience providing services to refugees and immigrants or administering services within an organization serving refugees and immigrants.
• Experience working for or in partnership with culturally specific organizations.
• Experienced in researching, interpreting, and analyzing policies, laws, rules, and regulations.
• Skilled in data monitoring, interpreting complex datasets, and identifying areas for quality improvement.
• Strong written and verbal communication skills with the ability to present complex information clearly to diverse audiences.
• Detail‑oriented and analytical, with proven problem‑solving, evaluative thinking, and process improvement abilities.
• Proficient in Microsoft Office tools and data systems, with a strong focus on data accuracy and quality.
• Demonstrated ability to work independently and collaboratively, managing multiple priorities effectively.
• Recognized for providing technical assistance, identifying training needs, and ensuring compliance with performance standards.

Bachelor’s degree in business administration, public administration, law, public health, health administration, or a related field.

AND three years of experience conducting research and analyzing policies, laws, rules, and regulations or a comparable combination of graduate education and experience; professional experience may substitute year for year for education.

• A current resume.
• Three professional references, including their email and phone number to contact.

Questions? Please contact Saleen Hernandez nandez.gov and reference job number 00098.

Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the job.

Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment on the basis of age, sex, sexual orientation, gender identity or expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran status, the presence of any sensory, mental or physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information.

Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at (360) 725‑5810. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7‑1‑1 or 1‑800‑833‑6384.

Washington State offers one of the most competitive benefits packages in the nation, including health, retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.