Customer Experience Associate

Location

4535 Fairway Village Pl

The Customer Experience Associate is responsible for the following duties, in addition to other responsibilities as assigned:

• Smiles and greets customers, answers questions, and resolves concerns promptly and professionally. Follows company policies relating to checkout to increase customer satisfaction.
• Operates front‑end scanning equipment and cash register, performing all checkout procedures including efficient bagging and placement of merchandise in the customer’s cart.
• Maintains accuracy during transactions, ensuring the customer is charged correctly and appropriate funds are collected, including cash, checks, electronic payment, and coupons. Follows all store and legal guidelines regarding the sale of tobacco and alcohol, and adheres to security and cash drawer procedures to prevent overages or shortages.
• Keeps up-to-date knowledge of weekly ads, marketing promotions, and store layout to answer customer questions.
• Performs general sanitation in the department, following cleaning schedules and guidelines to maintain clean work areas, equipment, counters, and displays that meet health and OSHA requirements.
• Works cooperatively with co‑workers and supervisors to ensure smooth department and store operations, continuously improving job performance.
• Utilizes all company-provided Personal Protective Equipment (PPE), including cut‑resistant gloves, safety cutters, company-sponsored footwear, etc.
• Assists in other departments as called upon.

This position currently has no supervisory responsibilities.

To perform this job successfully, the associate must be able to execute each essential duty satisfactorily, with or without an accommodation. The requirements listed below are representative of the knowledge, skills, and abilities required:

• Education and/or experience:
  High School Diploma or General Education Degree (GED) completed or in progress. No prior experience required.

The hourly rate for this position starts at $15.00 and goes up to $22.00.

Weis Markets offers a competitive salary with access to a variety of benefits and resources, including: minimum essential coverage (MEC) Plan with 100% in‑network coverage for all preventative care services required by the Affordable Care Act (ACA); two supplemental medical plan options (Advantage and Elite); dental, vision, short‑term disability, term life and AD&D; voluntary insurance such as hospital indemnity, critical illness;

401(k) retirement savings plan; scholarship program; associate discount programs; auto and home insurance; employee assistance program; pet insurance; purchasing power; paid time off and sick pay provided the eligibility and criteria specific to the position are met.

Weis Markets is an Equal Opportunity

Employer:

Weis Markets is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of actual or perceived age, sex, sexual orientation, race, color, creed, religion, familial status, ethnicity, national origin, citizenship, disability, marital status, military or veteran status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.

Applicants with a disability may be entitled to a reasonable accommodation under terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ways things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Weis Markets.

• Entry level

• Part-time

• Other
• Retail