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General Manager

Job in Waldorf, Charles County, Maryland, 20602, USA
Listing for: BJ's Wholesale Club
Full Time position
Listed on 2026-02-03
Job specializations:
  • Management
    Operations Manager, General Management, Retail & Store Manager, Business Management
Job Description & How to Apply Below

Company: BJ's Wholesale Club

Location:

Waldorf, MD

Employment Type:

Full Time
Date Posted: 01/30/2026

Overview

General Manager – Assistant Club Manager in Training (AMIT) responsible for leadership and direction within the club and driving club performance, particularly for the departments directly managed. The AMIT role prepares individuals to assume one of three Assistant Club Manager positions – Merchandising, Perishables, or Member Experience.

Benefits
  • Weekly Pay – Get paid every week.
  • Free BJ's Memberships – Complimentary The Club Card Membership and a free Supplemental Membership for a household member.
  • Generous Paid Time Off – Vacation, personal, sick days, holidays, bereavement, and jury duty leave.
  • Flexible and Affordable Health Benefits – Three medical plans and optional dental, vision, HSA, and flexible spending account options.
  • 401(k) Retirement Savings Plan – Company match available for eligible team members.
  • Employee Stock Purchase Plan – Purchase shares of BJ's common stock at a 15% discount.
Leadership Responsibilities
  • Know the business – Exhibit strong business acumen through strategic thinking and data‑driven decision‑making.
  • Lead through change – Model leadership competencies and act as a champion for growth.
  • Communicate effectively – Provide teams with the information, direction, and support needed to succeed.
  • Build high‑performing teams – Foster collaboration, provide clear direction, and hold team members accountable.
  • Deliver results – Set clear expectations, follow up consistently, and drive execution.
  • Develop talent and team – Consistently foster a culture of growth through coaching and empowerment.
  • Display leadership – Demonstrate strong leadership by fostering trust, promoting open communication, and resolving conflicts constructively.
Team Member Engagement
  • Teach, coach, and lead – Support team development through training, feedback, and on‑the‑job coaching.
  • Drive values‑based culture – Promote strategic thinking, ethical decision‑making, and inclusion.
  • Create a safe and collaborative environment – Foster open communication and team trust.
  • Recognize and retain top talent – Celebrate achievements and focus on career growth.
Member Experience
  • Guarantee service excellence – Ensure GOLD Member Standards are met:
    Greet, Anticipate, Appreciate (GAA);
    Fast, Friendly, Full, Fresh, Clean.
  • Monitor engagement levels – Observe Member engagement and department execution to ensure a premium shopping experience.
  • Resolve concerns – Support team in resolving Member issues and delivering satisfaction.
Consistently Run Great Clubs with Great Standards
  • Maintain club standards – Consistently deliver GOLD standards in your club.
  • Raising the bar – Ensure club is at plan or better for all Bottom Quartile core KPIs.
Achieve Financial Performance
  • Cost discipline – Meet or exceed labor and supply plans for your club.
  • Drive performance and profitability – Use reporting to identify trends and areas of opportunity.
  • Understanding the business – Acquire a deep knowledge of key metrics and reporting for total club and department performance.
Major Tasks, Responsibilities, and Key Accountabilities
  • Provide strategic department leadership – Partner with the Club Manager and other leaders to oversee daily operations across assigned departments.
  • Recruit, hire, and onboard team members – Manage the full hiring process for assigned departments.
  • Oversee labor planning and scheduling – Create and manage effective labor schedules aligned with business trends.
  • Drive sales, inventory control, and shrink management – Lead execution of key operational processes.
  • Champion member experience standards – Model and enforce GAA, GOLD, and LAST service standards across departments.
  • Execute operational readiness – Uphold close to open standards at the start of each day.
  • Lead department talent management – Conduct performance reviews and mentor future leaders.
  • Utilize tools and reporting for decision‑making – Use club‑specific tools to identify opportunities and drive results.
  • Ensure compliance and safety – Enforce policies, lead audits, and resolve issues with minimal escalation.
  • Support special initiatives and transitions – Plan and execute merchandising…
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