Cashier, Food and Beverage; Part-Time- Grand Wailea, Waldorf Astoria Resort

Job Description

Cashier, Food and Beverage (Part‑Time) – Grand Wailea, A Waldorf Astoria Resort

Job Number: HOT0CA6Q

Grand Wailea Resort, 3850 Wailea Alanui Drive, Wailea, 96753

The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for a Food and Beverage Cashier to join our team!

Located on 40 acres of lush tropical gardens, this Forbes 4‑Star, AAA 4‑Diamond property is consistently ranked among the world's best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in‑room dining.

At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.

Shift: Various – must be available to weekdays, weekends and holidays.

Pay Rate: $27.11, based on applicable and specialized experience and location.

As a Food and Beverage Cashier, you will be responsible for totaling and processing guest food and beverage purchases in the hotel's continuing effort to deliver outstanding guest service and financial profitability. You will perform the following tasks:

• Greet and acknowledge guests upon check‑out from dining outlet
• Accurately total, process and collect payments from guests, including, but not limited to, using the point‑of‑sale system, handling cash, processing credit and debit cards, making change and processing gift certificates and cards
• Ascertain guest satisfaction and work to resolve any guest issues or concerns, enlisting the assistance of a supervisor if necessary
• Respond to guest inquiries and requests in a timely, friendly and efficient manner

We look for candidates who embody the following Waldorf Astoria values:

• Hospitality – Passionate about delivering exceptional guest experiences
• Integrity – Do the right thing, all the time
• Leadership – Leaders in our industry and in our communities
• Teamwork – Team players in everything we do
• Ownership – Owners of our actions and decisions
• Now – Operate with a sense of urgency and discipline

We also look for the demonstration of the following key attributes:

• Quality
• Productivity
• Customer focus

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

* Available benefits may vary depending upon property‑specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.