Clinical Coordinator

"I feel very appreciated at my job; my team works well together to achieve a vision and I'm proud to be a part of it. Everyone has love and empathy for our patients. We let patients know we care and help them get through the day or even just the next moment. My boss takes the time to listen to me, encourages me and trusts me."

Sabia M., RCA Employee

In 2013, Recovery Centers of America (RCA) announced a goal:
Save one million lives from the disease of addiction. We're working fast and hard to fulfill that promise, with over 11 facilities that offer evidence‑based inpatient, outpatient, and medication‑assisted treatment 24 hours a day, 365 days a year.

We know one size doesn't fit all when it comes to addiction treatment; that's why we tailor our treatment for each patient and offer specialized programs for patients with trauma and multiple recurrences, as well as programs for older adults, first responders, and more.

We believe in the power of local treatment, because families are a huge part of the treatment and recovery process  family program rebuilds, restores, or strengthens family relationships.

Our curriculum, resources, and evidence‑based care were created to help patients not just achieve recovery, but maintain it for life. All of our services and treatment are delivered by clinical expertise - that's where you come in.

As a Clinical Coordinator, you'll provide support and supervision on the quality of patient care as a member of a multi‑disciplinary team and become part of our exciting mission of helping millions of people jumpstart their recovery.

The Clinical Coordinator provides support and supervision of the quality of patient care as a member of a multi‑disciplinary team. He/She also is responsible for the safe and effective operation of clinical services days, evenings and/or weekends. Assists with staffing and scheduling. Direct oversight of all clinical staff working within the units during their assigned shifts.

• Oversight, supervision and quality assurance of all mental health and AOD clinical services, including record keeping and direct services.
• Collaborates with the Clinical Director and/or Clinical Supervisor to facilitate team case conferences weekly to ensure coordinate implementation of treatment plans and service utilization.
• Uses clinical assessment tools accurately, assessing each patient's psychological, psychosocial, safety and educational needs.
• Appropriately documents all client interaction into the record for continuity of care.
• Facilitates crisis de‑escalation sessions with clients as needed.
• Provides supervision and mentoring to the clinical staff on the shift.
• Participates in programming by providing individual and group counseling.
• Communicates with inter‑disciplinary departments, including nursing, regarding new admissions and sharing clinical observations on unit to ensure collaborative treatment approach.
• Performs employee counseling and communicates incidents to the Clinical Supervisor.
• This job description is not designed to cover or contain a full listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

• Bachelor's degree preferred, with a major in chemical dependency, psychology, social work, counseling, nursing (with a clinical specialty in the human services) or other related field.
• Two years supervisory clinical experience in a health/human service agency.
• Two years' peer support, recovery coaching or recovery specialist experience.
• Excellent organizational skills and the ability to prioritize workload.

Customer Service: Demonstrates concern for meeting internal and external customers' needs in a manager that provides satisfaction for the customer within the resources that can be made available.

Impact and Influence: Works effectively with and through others including those whom there is no formal authority over.

Project Management: Coordinates the diverse components of the project by balancing scope, time, cost, and quality.

Communication: Communicates…