Sales Assistant
Listed on 2026-02-27
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Retail
Retail & Store Manager, Retail Associate/ Customer Service, Retail Support, Customer Service Rep
Overview
Permanent, 21 hours a week, complete cash handling, banking and associated administration, ensuring that all till operations in accordance with Scopes policies and procedures and the Shop Operating Manual.
Maintain a high standard of merchandising of products both in the window and inside the shop. Assist the Shop Manager and Assistant Shop Manager to manage all aspects of stock collection and preparation; ensuring that stock processing levels are sufficient to achieve required shop floor density, encouraging stock donations at all times. Demonstrate excellent customer service, internally and externally, always promoting good practice within the shop.
For more information about the roles responsibilities and the skills and experience required, please use the Full job description. Our shops are the face of our retail brand, run by dedicated, creative, and passionate teams. We focus on sustainable fashion, engage with local communities, and lead volunteers to deliver a great experience for colleagues and customers. Funds raised support Scopes mission of achieving equality for disabled people and their families.
hours
Scope shops are open every day. Some weekend and Bank Holiday cover is needed.
Full-time: 35 hours per week, five days out of seven
Part-time:
Weekly hours on a seven-day rota
- Would you like to work at the heart of your local community? Are you motivated to inspire and support a team of volunteers? Do you have retail experience and are ready for the next step in your career?
- Proven experience in a retail or customer service environment.
- Ability to communicate well with all customers.
- Ability to provide excellent customer service in an efficient manner.
- Proven organisational and prioritising skills.
Please make sure you explain in your application, with examples, how you can meet these important skills.
Benefits- 35 days holiday
- Pay progression at 6 months and 2 years
- Company pension
- Excellent training and career development
- Strong colleague networks (disability, race, LGBTQ+, gender, social mobility, carers, young people)
- Wellbeing incentives, discounted gym membership, cycle-to-work scheme, and more
- Long service awards and employee recognition awards
Link to full benefits package and what our colleagues say about Working at Scope | Disability charity Scope UK
One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.
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