Mental Health Liaison Officer

The Mental Health Liaison Officer is responsible for the autonomous management of their own caseload of patients, providing a comprehensive, specialist health service for clients with often complex health and social needs. The role is based within an established outreach team serving clients from the health inclusion sector and is primarily delivered in close collaboration with the local councils Housing Needs Service.

The post holder will work independently and alongside other healthcare professionals to assess, diagnose, and treat patients, initiating direct referrals where appropriate. They will provide support, advice, joint assessments, and education, and play a key role in improving partnership working to enhance health and housing outcomes for complex service users experiencing disadvantages due to health inclusion.

Bevan Community Benefit Society is a growing, progressive and award winning Social Enterprise. We are an integrated health and social care model that provides a holistic approach to health and wellbeing to vulnerable groups throughout Bradford, Leeds, Wakefield, Calderdale & South Milford.

Manage safeguarding concerns appropriate to yourrole and level of training.

To liaise with and act upon referrals from patients and members of the team within the organisation.

The post holder will take a lead role in promoting partnership working around mental health, both internally and externally.

The post holder will have responsibility formental health specific clinical governance activity within organisation whichwill include the monitoring of standards of care and service, staff support,continuous professional development, supporting practice education, clinical supervision and the implementation of policy and clinical guidelines.

The post holder will provide crisis intervention to patients.

Works in partnership with General Practitioners,Consultants, Nursing and Social Care colleagues to manage patients with arange of acute, non-acute and chronic mental health conditions.

Refers patients as appropriate to other membersof the multidisciplinary team, secondary care and to other statutory and voluntary organisations.

Provides and promotes evidence based care in linewith appropriate clinical guidelines and works within clinical protocols,professional guidelines and codes of conduct.

Works within all relevant policies and procedural guidelines.

Where the post holder is an independentprescriber- prescribes, administers and supplies medication without own competence.

Challenge professional and organisationalboundaries, identify areas for skill/knowledge development and apply these to practice to provide continuity and high quality patient health care.

Communicates highly sensitive condition related information to patients, relatives and carers.

Audits outcomes of care against standards and initiates changes as necessary.

There will be a necessity to provide streetoutreach services as part of this role which will involve providing services for patients in locations outside of the surgery environment.

Proactively works with the community and other statutory and voluntary agencies empowering, enabling, encouraging and supporting individuals, families and groups to address issues which affect their health and social well-being.

Initiates and carries outprogrammes of health screening.

Uses developed communication, negotiation,conflict management skills which require empathy, reassurance and persuasiveskills where there can be significant barriers to acceptance which need to beovercome.

Keep accurate, contemporaneous documentation andcare plans in accordance with the Nursing and Midwifery Council, local and national guidelines.

Develop effective communication links with other professionals and agencies across all boundaries, at all levels of the organisation including users, carers, social care and the voluntary sector toinsure effective delivery of care that provides the best outcome possible for service users.

To listen and empathise with the needs of individuals interfacing with the service adjusting communication stylesaccordingly. Work effectively with interpreters.

To maintain competencies and professional development by regularly attending appropriate up dates and workshops toensure a high standard of quality care is delivered.

Works collaboratively and in partnership withother practitioners on care practices, delivery and service development.

Plansand delivers own clinics.

Acts as a role model for nursing staff within theteam and provides strong leadership across the organisation.

Research and facilitate change in practicedesigned to improve clinical outcomes and meet the needs of patients and caregivers that are consistent with local/national standards and currentresearch.

Workscollaboratively as a team member to achieve the objectives of the team.

To recognise ethical and legal issues which haveimplications for nursing practice and clinical governance and contribute tothe implementation of…