Financial Representative

Position:
Patient Access - Night Shift

• Location: Bronx, New York
• Department: REV - Patient Access - Wakefield ED REG Team
• Bargaining Unit: 1199
• Work Shift: Night (12 AM-8 AM)
• Work Days: Nights Vary
• Scheduled Daily
  
  Hours:
  
  7.5 HOURS
• Hourly Rate: $29.94
• Alternate Shift Requirements: Alternate Weekends, Alternate Mondays, Fridays, and Holidays Required
• Grant Funded: No

For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors. To learn more about the “Montefiore Difference” – who we are at Montefiore and all that we have to offer our associates, please .

The position is responsible for performing a variety of clerical duties to support the efficient operation of patient access. Primary responsibilities include completing patient registration, verifying insurance information, and collecting payments for financial responsibilities. The role also involves gathering and scanning required documents, capturing signatures on various consent forms, and referring patients to the patient financial services department for potential Medicaid and/or financial aid applications.

The position manages account billing once insurance details are verified, all while maintaining adherence to customer service standards, and departmental guidelines to ensure a seamless patient experience and operational efficiency.

High school diploma or GED is required, with college coursework preferred. Preferred experience in registration, collections, and insurance verification. Must have strong customer service skills, problem resolution or escalation experience in a high-value environment. Candidates must have strong verbal and written communication skills, with excellent telephone and face-to-face communication. Must work independently and collaborate with others. Must successfully pass pre-hire assessments (math, grammar/vocabulary, and customer service) with a score of 80% or higher.

Alternate weekends, alternate Mondays, Fridays, and holidays required.

Montefiore Medical Center is an equal opportunity employer. Montefiore Medical Center will recruit, hire, train, transfer, promote, layoff, and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status or partnership status, or any other characteristic protected by law.