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Telephony Infrastructure Engineer – IVR & Call Center Ops

Job in Wakefield, West Yorkshire, WF1, England, UK
Listing for: The Mid Yorkshire Teaching NHS Trust
Full Time position
Listed on 2026-02-28
Job specializations:
  • Engineering
Job Description & How to Apply Below
A regional healthcare trust in Wakefield seeks a Digital Telephony Analyst to maintain and support its telephony infrastructure. This role includes system monitoring, providing expert support, and collaborating with various teams to enhance service delivery. The ideal candidate will have in-depth knowledge of telephony systems, especially Cisco Unified Communications Manager, as well as experience working in the NHS or similar environments.

Benefits include access to NHS pensions, generous holidays, and family-friendly policies.
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