Customer Service Executive
Job in
Wakefield, West Yorkshire, WF1, England, UK
Listed on 2026-01-30
Listing for:
Stafforce Recruitment
Full Time
position Listed on 2026-01-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Location:
Bradford or Wakefield (office-based)
Salary: £26,000 - £30,000 (DOE)
Hours:
Monday to Friday, full-time
About the Role
Stafforce Recruitment is recruiting on behalf of a well-established professional services organisation based in West Yorkshire. We are looking for a confident and customer-focused Customer Service Executive to join a busy and supportive team.
This role is key to delivering a high standard of service, acting as a main point of contact for clients and ensuring a smooth, professional experience from initial enquiry through to resolution.
Key Responsibilities
Managing inbound and outbound calls, emails, and client enquiries professionally
Providing clear and accurate information regarding services and processes
Handling client queries and concerns with empathy and efficiency
Updating and maintaining accurate records on internal systems
Liaising with internal departments to ensure timely communication and resolution
Supporting service delivery and contributing to continuous improvement
Ensuring compliance with data protection and internal procedures
The Ideal Candidate
Previous experience in a customer service or client-facing role
Strong communication skills, both written and verbal
Excellent organisational skills and attention to detail
Ability to manage multiple tasks in a fast-paced environment
Confident IT user with a professional and approachable manner
Committed to delivering a high-quality customer experience
About Us
We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options.
We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies
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