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Bilingual Emergency Crisis Mgmt/ Disaster Relief

Emergency Call Handler - Frontline Support & Training

Job in Wakefield, West Yorkshire, WF1, England, UK
Listing for: West Yorkshire Police
Apprenticeship/Internship position
Listed on 2026-01-30
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Emergency Crisis Mgmt/ Disaster Relief
  • Government
    Bilingual, Emergency Crisis Mgmt/ Disaster Relief
Job Description & How to Apply Below
A regional police force is looking for an Initial Contact Officer to serve as the first point of contact for the public calling emergency and non-emergency lines. The role involves handling calls of varying urgency, providing support and guidance, and maintaining calm and professionalism, particularly in high-stress situations. Candidates must be 18 or older and have Level 2 qualifications in Maths and English.

This position offers competitive pay and comprehensive training opportunities.
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