Customer Service Executive

Overview

Customer Service Executive Reference Number -

Working Hours:

Full Time

Benefits: 33 days holiday (inclusive of bank holidays) | Company pension + life insurance + retail/restaurant/holiday/lifestyle discount scheme.

Salary: salary up to 33,000 per annum

Closing Date: 06/12/2025

We now have an exciting opportunity as for a confident, self-motivated and outgoing individual to join our team as a Customer Service Executive at our busy office in Wakefield.

Based within an office environment, the main responsibilities of the role are as follows:

• Calling customers directly from the Company database, advising on any additional products and services that the company has to offer to suit their needs and budget.
• Building new & managing existing customer relationships
• Striving to achieve individual/team targets

• For the role of Customer support advisor with Cars2, you would receive:
• salary up to 33,000 per annum
• Opportunity for overtime
• Company Life Insurance and Pension Scheme
• Job stability and career progression in a growing and vibrant company

This role would suit a personable, polite and energetic individual who enjoys working as part of a team and is committed to providing industry leading customer service. The ideal candidate would possess the following skills:

• A clear, polite and professional telephone manner
• Ability to communicate and actively listen to customers
• Natural ability to empathise with customers and strike engaging conversation
• Computer literate
• Ability to use own initiative and work under pressure

• Telesales/Customer Support: 1 year (required)

Cars2 Limited is authorised and regulated by the Financial Conduct Authority for general insurance mediation and credit broking activities our Firm Registration Number (FRN) is 536711. We are classed as an insurance mediator and credit broker but not a lender. We can introduce you to a limited number of insurance providers and a limited number of lenders and their finance products.

We are not an independent financial advisor. We may advise you on products, subject to personal circumstances, though you are not obliged to take our advice or recommendations.

We do not charge a fee for our services. Whichever product provider, finance lender we introduce you to, we will typically receive commission from them (either a fixed fee or a fixed percentage of the amount borrowed or product provided).

For your reassurance, product pricing is fixed to the value of the vehicle and all the finance lenders we work with could pay commission at different rates, but any commission we receive does not influence the fixed interest rate you are eligible for from our panel of lenders. Calls may be recorded or monitored. Cars2 cannot guarantee that a car has not already been sold prior to reserving the vehicle.