Student Records Compliance and ESOS Coordinator

Student Records Compliance and ESOS Coordinator page is loaded## Student Records Compliance and ESOS Coordinator locations:
Campus Surry Hills:
Campus Wakefield:
Campus Flinders:
Campus Brisbane time type:
Full time posted on:
Posted 4 Days Agotime left to apply:
End Date:
March 24, 2026 (15 days left to apply) job requisition :
R29576
** At Torrens University Australia,
** making a difference is in our DNA. As a Certified B Corporation, we belong to a global community of future-focused companies using business as a force for good. We believe in the transformative power of education to change lives, families, communities – and the world. That’s why we’re on a mission to increase access to higher education, so learners from all walks of life can chase their dreams.
Just like our students, our employees are a diverse group who want to make an impact. When you join us, we give you the freedom to be bold, creative and courageous – with flexible working arrangements that allow you to bring your best. We’ve built a culture that celebrates community, collaboration and innovation, where people love what they do*.
* The Student Records Compliance & ESOS Coordinator provides advanced coordination and oversight of compliance processes relating to student records across Torrens Global Education (TGE).This role ensures data integrity, legislative compliance, and operational excellence in the management of student information - with a particular focus on ESOS and PRISMS administration, HESA reporting, and adherence to internal policy and external regulatory frameworks.

The position also contributes to the continuous improvement of systems, supports training and development, and may provide day-to-day guidance to colleagues.
** Day-to-day accountabilities:
*** Coordinate and oversee all ESOS compliance activities, including Confirmation of Enrolment (CoE) monitoring, visa status, online load management, and PRISMS updates.
* Manage changes of student details, CoE extensions, deferrals, suspensions, leave of absence, and withdrawals in PRISMS and Banner.
* Conduct regular ESOS and HESA audits to ensure compliance with the National Code 2018, Higher Education Standards Framework, and TGE internal policies.
* Investigate and resolve compliance anomalies, addressing systemic issues with the Senior Academic Administration Manager.
* Ensure timely and accurate action of PRISMS alerts and regulatory reporting requirements.
* Perform quality control checks to ensure the integrity, accuracy, and completeness of student records.
** Other Accountabilities:
*** Provide support for other Academic Administration staff during peak periods.
* Perform other duties as allocated.

This is a permanent, full-time opportunity. To view the full job description, please
** Who you are
*** Minimum 2-3 years’ experience within an administration or compliance role in an education environment.
* Strong organisational, communication, and teamwork skills with attention to detail and service quality.
* Demonstrated ability to learn quickly and apply new systems, tools, and processes.
* Experience supporting projects, administration, or process improvement activities.
* Problem-solving mindset with a proactive approach to identifying and implementing improvements.
* Comfortable working with data, technology, and digital platforms to support efficient workflows.
* Committed to delivering excellent service and contributing to a culture of continuous improvement.
* Qualifications or training in project, process, or change management (e.g. PRINCE2, Lean Six Sigma, Prosci) highly desirable.
* Support the analysis and optimisation of student and staff processes to remove inefficiencies, reduce duplication, and ensure compliance through data-driven workflow improvements.

Bold, modern and agile, we’re Australia’s fastest-growing university, going from 164 students in 2014 to 40,000+ alumni across 115+ countries and 2000+ staff today. In 2020,
* Australian Financial Review
* named us one of the country’s most innovative companies. As we continue to establish ourselves as a truly global university, we never lose sight of our student-centric approach. Supported by teams of passionate…