Residential Generator Coordinator

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As a Residential Generator Coordinator at W.W. Williams, you will support the residential stock sales program, the generator sales team, engineering and sales support, accounting, and parts.

$56,000.00/yr - $58,000.00/yr

• Residential Gensets and Switches Order Entry:
  • Convert sales quotes to sales order or create new sales orders in Karmak Fusion
  • Tag gensets and switches received in warehouse with customer name and order number
  • Add serial numbers in Karmak Fusion for all gensets and switches
• Residential Gensets and Switches Order Management:
  • Confirm customer delivery or pick‑up date of unit
  • Record date in Karmak Fusion; add notes in tracking field
  • Schedule with Service
  • Back Ordered Parts
  • Customer website – Pricing changes, new product set‑up, add new users, order status updates
• Customer Credit – Determine if customer is credit, cash or COD
• Karmak LPO’s:
  • Industrial Sales Team:
    Liquid‑Cooled Genset – Project Manager sends over to Parts
  • Kohler Order Entry
• Inter‑Branch Transfers:
  • Review back orders and low stock
  • Check lead times
• Warranty and Extended Warranty processing
• Purchasing: using Karmak Fusion stock report
• Inventory Management
• Inventory Receiving:
  • Review for damage and work with customer service on replacement parts
  • Work with service to schedule installation of replacement parts
• Genset Commissioning:
  • Create repair order and work with customers to ensure all necessary parties are on site and ready for start‑up

• Our ideal candidate would have a high school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience.
• Communicates effectively either written or verbally.
• Computer and software skills including Microsoft Office Suite.

• 8 Paid Holidays & 1 Paid Wellness Day
• Paid Time Off
• Employee Referral Bonus Program
• Medical, Dental & Vision Insurance
• 401k with a Company Match
• Company Paid Training
• Growth & Leadership Opportunities

W.W. Williams was founded in Columbus, Ohio, in 1912. Today the W.W. Williams Companies have a broad portfolio of businesses located throughout the U.S. and Mexico. The W.W. Williams Companies include CT Power and Guaranteed Truck Service. W.W. Williams offers a full range of industry‑leading products, while providing technical/mechanical service and repair, remanufacturing, and warehouse/supply chain management solutions to a varied customer base.

Our products and services include diesel engines, transmissions, heavy‑duty truck repair, transport refrigeration, power generation and third‑party supply chain logistics services. Our customers include on‑highway truck fleets, off‑highway equipment users, data centers, hospitals, Department of Defense OEMs, vehicle OEMs, U.S. Military and boat owners to name a few.

What began as a small family‑owned business has evolved into one of the nation’s most diversified solutions provider. We are relentlessly dedicated to helping our customers achieve maximum uptime. From single trucking to cranes to fleet management to power generators to military and commercial packaging – consider it done.

We are Genuine. Honest. Passionate. That's not a slogan, it’s a mantra. Everyone who wears the W.W. Williams name – from service technicians to advisors to business executives – is committed to getting the job done right, the first time around. Our people are our greatest assets; we support our team with access to world‑class training and development opportunities. It’s this level of investment and care that matters to customers, giving you peace of mind that your fleet is in the right hands.

W.W. Williams is one of the nation’s largest sales and service networks of industrial power products. With multiple locations across the U.S. and Mexico, we are dedicated to providing highly professional service and strong relationships with our customers.

Join us for a career where you’ll grow both personally and professionally in a welcoming, diverse, and inclusive environment.

Competitive wages and benefits. AAP/EPE/M/F/Vets/Disabled, DFWP.