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HelpDesk/Support Customer Service Rep

Hybrid Banking Support Specialist

Job in Wakefield, Middlesex County, Massachusetts, 01880, USA
Listing for: Eastern Bank
Full Time position
Listed on 2026-03-11
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A financial institution is seeking a Customer Support Specialist to serve as the first line of response for customer inquiries. The role involves handling inbound calls regarding accounts and services, maintaining a detailed knowledge of products, and effectively communicating with customers. Candidates should have an associate's degree or related experience, along with customer service skills. The position allows for hybrid work with some onsite training in Wakefield, MA.
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