Nail Technician

• Locations 7305 Village Club Drive, Wake Forest, NC, 27587, US
• Pay Range Commission based
• Business Unit The Hasentree Club

Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs.

Our Clubs offer first-class amenities, including championship golf courses, modern work spaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited !

Job Summary

The Nail Technician is responsible for providing high-quality manicure, pedicure, and nail care services to members and guests, while ensuring a relaxing and pleasant spa experience. This role focuses on delivering exceptional service, maintaining a professional spa environment, and upholding hygiene and safety standards.

• Reports to the Manager Spa or Sports Club Director

• Deliver nail care services, including manicures, pedicures, and other nail treatments, ensuring a relaxing and satisfying experience for members and guests.
• Consult with members/guests to understand their preferences, recommend appropriate services, and provide expert advice on nail care and maintenance.
• Promote spa services, products, and seasonal specials to enhance the member/guest experience and support spa sales.
• Address any member/guest concerns or complaints promptly, ensuring effective service recovery and satisfaction.
• Perform a variety of nail treatments, including gel application, nail extensions, and nail art, ensuring precision and adherence to the highest quality standards.
• Ensure all tools and equipment are properly sanitized between each client, strictly following spa hygiene protocols and state health regulations.
• Maintain cleanliness and organization in workstations, treatment rooms, and communal spa areas, replenishing products and supplies as needed.
• Stay updated on new nail care techniques, products, and industry trends to offer cutting edge services.
• Collaborate with other spa professionals, including massage therapists and estheticians, to deliver a cohesive spa experience for all members and guests.
• Communicate effectively with the spa reception team to manage appointments and ensure smooth service transitions between treatments.
• Assist in maintaining the overall cleanliness and presentation of the spa by supporting team members with light housekeeping duties, including restocking linens and maintaining relaxation areas.

• Due to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management.
• Follow all company, club, and department policies, procedures, and instructions.
• Maintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff.
• Follow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same.
• Take the initiative in personal and professional growth and maintain any required certifications relevant to your role.
• Address and resolve challenges using available resources, working with regional and corporate teams to support club operations.
• Attend daily briefings and actively engage in required activities to stay informed and contribute to the team’s success.

Required

• A minimum of 1 year of experience as a nail technician, in a spa, club, or customer service role.
• A minimum of 1 year of experience with various nail treatments, including gel, shellac, nail art, and extensions.

Preferred

• A high school diploma or equivalent.
• Attention to detail to maintain cleanliness and organization of the spa/nail areas.
• Strong interpersonal and communication skills to effectively engage with members.
• A friendly, approachable demeanor with a commitment to providing excellent…