Coordinator of Certificate Services

Job Details

Location
:
Wake Forest, NC 27587

Position Type
:
Full Time

JOB TITLE:

Coordinator of Certificate Services

DEPARTMENT:
Academic Support

SUPERVISOR:
Director of Church Partnerships

• Oversee the office activities to accomplish the annual goals of the Certificate Services Office.
• Serve as the primary response person (email, phone calls) for all communication related to certificates at SEBTS.
• Develop relationships with key contributors and students for the promotion of certificate programs.
• Oversee the production of new certificate programs, courses, and curriculum.
• Work with the Equip Network on partnership opportunities and strategies.

• Promote the certificate programs at SEBTS.
• Work with the Director of Church Partnerships to develop and implement the annual certificate services marketing plan.
• Meet with church leaders to promote and facilitate GO Certificate cohorts in local church.
• Meet with church leaders and occasionally represent SEBTS at conferences and other external events.

• Move prospective students to enrolled students.
• Serve as primary contact for certificate services for prospective and current students.
• Provide academic advising for prospective students when needed.

• Create Standard Operating Procedures (SOP) for all tasks.
• Prepare monthly reports on applicants, current students, and program development.
• Oversee the process of all certificate inquiries, admissions, cohort progress and ongoing support.
• Verify and send out completed certificates each month.

• In conjunction with the Equip Network, strategize and develop relationships/partnerships with various entities and individuals.

• In conjunction with the Director of Church Partnerships, strategize and develop certificate services’ needs and goals.
• Plan, coordinate, and oversee the development of the institution's certificate services publications and other related promotional materials designed to enhance and support the certificate services efforts.

• Work with the various offices (Information Technologies, Registrar, and Accounting Services) in developing effective management information systems.

• Supervise the Content Creation Specialist to oversee the production of new GO Certificate content.

• Personable
• Strong work ethic and administrative abilities.
• Strong belief in the mission and ministry of the institution.
• Willingness to occasionally travel.
• Team coach/player mentality
• Ability to work with other members of division for advancement.
• Desire to work in the fields of education and/or marketing

• Quarterly analysis of GO Certificate sales.
• Pay professors advances and residual payments for their contributions to GO Certificate courses.

• Highly extensive contact with the public within and outside the institution.

• Various material lifting (up to 50lbs)
• Various amounts of walking

• Occasional travel may be required.
• Travel requires unusual work hours due to conference/booth staffing needs and constituents’ schedule.